Q&A

Please contact us if there are any significant changes to your arrival time.
The front desk is also open 24 hours a day.
Don't worry if you …Continue reading

Check-in time is from 3pm and check-out time is 10am.
If you arrive before 3pm, we will store your luggage for you at the front desk.
If you…Continue reading

We will store your luggage at the front desk both before check-in and after check-out.(This is for storing items other than valuables.)

We can store your luggage at the front desk.
When sending the slip, please write the guest's name and check-in date on the slip.

There is a partner parking lot nearby, but the number of spaces is limited.
You will need a parking ticket issued by the hotel, so please co…Continue reading

All rooms are equipped with Wi-Fi.
The service is available 24 hours a day, but may be unavailable if communication or wireless devices fail…Continue reading

As a general rule, our hotel does not allow anyone other than guests to enter the rooms.
Please meet up in the lobby in front of the front d…Continue reading

Up to one child can share a bed with an adult.
Children under 3 years old are free.Children from 3 years old to elementary school age are 1,…Continue reading

In principle, lost property will be stored for three months after check-out.
However, please understand that items that are deemed difficult…Continue reading