- Frequently Asked Questions
Room amenities【Common furniture in all rooms】We offer toothbrush, razor, hairbrush, body wash (hemp), shampoo, conditioner, bath towel, face towel, pot · …Continue reading
Is there a parking lot?There are 31 car parking lots adjacent to each other.Reservation system · 1 night stay 800 yen (from 15:00 to the next day until 10:00). Goo…Continue reading
How to get to the hotel (Public Transit)■JR Hamamatsu Station is an 8-minute walk from JR Hamamatsu Station (North Exit).ACT CITY is convenient to use ACT CITY connection lane (mov…Continue reading
how to access(My car edition)■About 30 minutes from Tomei Hamamatsu IC, Hamamatsu Nishi IC
Please aim for the Hamamatsu station.It is close to ACT CITY which is the tall…Continue reading
Is there a convenience store near the hotel?There is a family mart about 3 minutes on foot.
Please tell me the check in time and check out timeCheck in is from 3 PM and check out is at 10 AM the following day.
Can I speed up my check-in?Depending on the reservation situation of the day, we may not be able to receive check-in earlier than usual.
After 10:00 am on the day, 50%…Continue reading
Can I extend the checkout time?Depending on the reservation situation of the day it may not be possible to accept an extension of checkout.
From 10 am to 1 pm on that day,…Continue reading
Can I connect to the Internet?Internet connection service using high-speed LAN can be used for free in all rooms.We have LAN cable ready.We do not have a PC so please bri…Continue reading
Is there PC rental?There is no preparation of a personal computer for rent.We have installed two PCs in the lobby lounge (free).
Please tell me the furniture in the room (refrigerator etc.)●pot(Made by Tifaar)●Refrigerator (refrigerated only)●liquid crystal television●VOD viewable(Toll)●unit bus(Body soap, shampoo, rinse)●Showe…Continue reading
Do you have a refrigerator?All the rooms have a fridge (from).You can bring in.There is no refrigeration function.
Please tell me the safekeeping of valuable itemsIn principle you will manage it.
Is there another room with bath and toilet?There is no room for another bathroom toilet.All rooms are toilet and bath sharing unit bus type.
Is there a Japanese-style room?There is no preparation of the Japanese style room.
Is there a non-smoking room?Smoking and non-smoking rooms are completely smoke-free.Please make a reservation at the time of reservation.
In addition, the deluxe room i…Continue reading
Are there rooms available in the family?For families, we recommend "Daily Day Twin / Connecting Room" which connects adjacent single type rooms with inner door.
Do you support barrier-free?You can move in the wheelchair within the facility.One room with deluxe room is prepared for complete barrier-free accommodation.
About bed and other beddingAll rooms are using Simmons' pocket coil mattresses.The width of the bed is standard A type single 120 cm wide, single B type 140 cm wide, C…Continue reading
Is there a meeting room?There is no meeting room.
About sending and receiving faxFax transmission is available for a fee.The fax fee is 1 for the 1st communication destination 100 yen for the 2nd piece and 1 piece after t…Continue reading
Do you have an ice machine?There is no icemaker.We will arrange ice at the front desk.
About laundry serviceLaundry, dry cleaning, press are accepted.
Reception desk until 10:00 am: It is completed at 19 o'clock on the day.
Please fill out the laun…Continue reading
Do you have a laundromat?No coin launderette is available.It will be announced in the neighborhood (8 to 10 minutes on foot).We are preparing a map at the front desk…Continue reading
Is there a vending machine for drinks / cigarettes?Vending machines such as juice and beer are on the first floor.There is no treatment of cigarettes.
Are there tea ceremonies and lounges?There is no coffee or lounge, but on the ground floor there is a dedicated space for guests (dcafe).
Is there a public bath?There is no bathhouse.
Is there a parking space for wheelchairs?There is preparation for one car.
About taxi arrangementWe accept at the front desk.Taxi arrival usually takes about 5 minutes.
Is there a shuttle?There is no pick-up.
Please feel free to contact us if you have any questions.