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Questions from our guests
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- 【Hotel / Guest rooms】
Can I send luggage from the hotel?
We handle Kuroneko Yamato's TA-Q-Bin (delivery service).
We also provide shipping boxes and plastic bags for an additional fee.
Please ask …Continue reading - 【Hotel / Guest rooms】
Can I send luggage to the hotel?
After booking your stay, please send it to the address below.Your luggage will be stored at the hotel until your arrival.
〒215-0021
1-1-1 Ka…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.