1. Top
  2. FAQ

FAQ

Q&A

Questions from our guests

  • 【Hotel / Guest rooms】

    Can I send luggage from the hotel?

    We handle Kuroneko Yamato's TA-Q-Bin (delivery service).

    We also provide shipping boxes and plastic bags for an additional fee.
    Please ask …Continue reading
  • 【Hotel / Guest rooms】

    Can I send luggage to the hotel?

    After booking your stay, please send it to the address below.Your luggage will be stored at the hotel until your arrival.
    〒215-0021
    1-1-1 Ka…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

044-953-5991