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Q&A

Q&A

  • Hotel / Guest rooms

    Can you lay out the futon for me?

    After dinner, the room attendant will lay out the futons in each room.
    For guests who do not wish to eat meals, we will prepare a room with Continue reading
  • Hotel / Guest rooms

    Do you have non-smoking rooms?

    Yes, we do provide.
  • Hotel / Guest rooms

    Are there smoking rooms?

    Yes, we do provide.
  • Hotel / Guest rooms

    Are there rooms with open-air baths?

    We do not have guest rooms with private out-door bath.
  • Hotel / Guest rooms

    Is there a room with a bed?

    Our guest rooms are all Japanese style (Futon, Japanese bedding).
  • Hotel / Guest rooms

    Can you recommend a room?

    This facility is a 7-story building.
    The higher the floor, the better the view, so we recommend the higher floors.
    We reserve upper floors oContinue reading
  • Hotel / Guest rooms

    Can I make an outside call from the room?

    Available for use. (For a charge)
    To make a local/long distance call, press 0 and then press the destination number.
  • Hotel / Guest rooms

    Can I make international calls from the rooms?

    I am sorry.Not available for use.
  • Hotel / Guest rooms

    Can I get a wake-up call?

    Yes, available.
    Please aske the front desk.(Extension Number 9)
  • Hotel / Guest rooms

    Can I borrow multiple room keys?

    I am sorry.
    Only one room key is provided.
  • Hotel / Guest rooms

    What amenities are available?

    The following amenities are available in all guest rooms.
    ■Bedclothes(Futon (Japanese bedding))
    ■Yukata
    ■Towel
    ■Bath towel
    ■Toothbrush
    ■ShamContinue reading
  • Hotel / Guest rooms

    Is there a hair dryer?

    A hair dryer is available in all guest rooms.
  • Hotel / Guest rooms

    Do you have towels?

    Face towels and bath towels are available in all guest rooms.
  • Hotel / Guest rooms

    Do you have yukatas?

    We have small, medium, large and extra large Yukatas.
    We have yukata for infants and children. Please ask us for the size details on that daContinue reading
  • Hotel / Guest rooms

    Do you have large size yukatas?

    Adult yukata are available for people 180cm tall.
  • Hotel / Guest rooms

    Do you have yukata for women?

    We have it in each guest room.
  • Hotel / Guest rooms

    Can I change the size of the yukata?

    Yes, available.
    Please ask the staff when you are shown to your room.
    Alternatively, please contact the Front Desk at extension 9.
  • Hotel / Guest rooms

    Do you have high chairs?

    We can lend it to you.
    Please feel free to ask our information desk or service staff when making your reservation or after you arrive.
    You cContinue reading
  • Hotel / Guest rooms

    Is there a refrigerator?

    All of our guest rooms have refrigerators.
  • Hotel / Guest rooms

    Is there an electric kettle?

    An electric kettle is available in all guest rooms.
  • Hotel / Guest rooms

    Are there humidifiers and air purifiers?

    An air purifier with humidifying function is available in all guest rooms.
  • Hotel / Guest rooms

    Is there a DVD player?

    We do not have a DVD player.
  • Hotel / Guest rooms

    Can I bring in food and drinks?

    I am sorry, but please refrain from bringing in any food and drink.
    (This does not apply to guests with a meal-free plan.)
    There are shops aContinue reading
  • Hotel / Guest rooms

    Should I leave my room key with the hotel when I go out?

    Please leave your room key at the front desk when you go out.
  • Hotel / Guest rooms

    Is there a curfew?

    There is no curfew, but the automatic main entrance doors will be locked at 11pm, so please use the entrance next to them.
  • Hotel / Guest rooms

    How should I store my valuables?

    It can be stored at the front desk as well as a safety deposit box in guest rooms.
  • Hotel / Guest rooms

    Can I move around the facility in a yukata robes and slippers?

    Yukata and slippers are ok to wear in all area.
  • Hotel / Guest rooms

    Is there someone with a bad leg?

    The facility is wheelchair accessible.We also provide chairs for dining.

Reservations and Inquiries

Please contact us if you have any questions.

0772-74-0825

From 8:30 to 21:00