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Q&A

- FAQ -

Frequently Asked Questions List

  • What are the check-in and check-out times?

    Check-in is from 3:00 PM to 7:00 PM, and check-out is until 11:00 AM.Check-in will take place at Shiosai Resort Kamogawa, so please make surContinue reading
  • Can I check in early?

    Early check-in is not available.Please arrive within the designated check-in time (15:00 to 19:00).
  • Can I extend my check-out time?

    We accept reservations up to 12:00 (1 hour extension) at the latest.
    ・Additional charges:1 hour 2,200 yen(Tax included)
    ・Procedures: If you Continue reading
  • Is it possible to leave my luggage before check-in or after check-out?

    Luggage storage is available at Shiosai Resort Kamogawa.
  • Can I send my luggage in advance?

    Yes, available.If you are sending luggage, please make sure to send it to Shiosai Resort Kamogawa.Your luggage will be handed over to you whContinue reading
  • Can I pay on site?

    All payments must be made in advance (by credit card, etc.).Please understand that we do not accept cash or card payments on the day of the Continue reading
  • When do cancellation fees start to apply?

    Cancellation fees will be charged as follows:
    ・From 7 days to 1 day prior to check-in: 20% of room rate
    ・On the day of check-in: 80% of roomContinue reading
  • Can I invite friends who are not staying overnight?

    Unfortunately, we strictly prohibit entry to anyone other than our guests.
  • If I come by public transport, is there a shuttle available?

    We provide transportation from the nearest station, Futomi Station.If you wish to use this service, please make your reservation at least 3 Continue reading
  • Are there any supermarkets or convenience stores nearby?

    There is a Seven-Eleven and a Beisia convenience store about a 5-minute drive away.
  • What equipment is available in the kitchen?

    In addition to basic cooking utensils (frying pans, pots, knives, etc.), the apartment is also equipped with a microwave, rice cooker, electContinue reading
  • What amenities are available?

    Shampoo, conditioner, body soap, toothbrushes, razors, bath towels, and face towels are provided.
  • Is there parking available?

    There are two free parking spaces on site.No advance reservations are required.
  • Is there Wi-Fi?

    Free Wi-Fi is available.Please check the guide provided in the facility for the password.
  • Is there cleaning or towel change during consecutive stays?

    Please note that our staff will not clean the rooms during consecutive stays.Towels will be prepared in advance for the number of guests andContinue reading
  • Are there any insects?

    Because the facility is located in a natural environment, insects may wander into the indoors or outdoors depending on the season.We have inContinue reading
  • Can I have a BBQ?

    You can enjoy it in the barbecue space in the garden.We rent out equipment sets including a gas grill for 3,300 yen.Please make your reservaContinue reading
  • Can I set off fireworks in the garden or on the terrace?

    No fireworks are permitted on the premises.
  • Are there any restrictions on how I spend my time at night?

    Please refrain from talking loudly or playing music outdoors after 10pm.
  • Can I smoke indoors?

    All rooms are non-smoking.If smoking, including electronic cigarettes and heated tobacco products, is confirmed indoors, we may charge you sContinue reading
  • Can I stay with my pet?

    Pets are strictly prohibited from entering or staying at our facility.
  • Who should I contact if I have any problems during my stay?

    Please contact Shiosai Resort Kamogawa (04-7092-1341).
  • Are there any hospitals nearby?

    For details about nearby medical institutions, please see the website of the Awa Medical Association.You can check the latest information acContinue reading
  • What should I do if I become unwell during my stay?

    If you need emergency treatment at night or on a closed day, please contact the medical institution or office listed below.

    ・Kameda GeneralContinue reading

Reservations and Inquiries

Please contact us if you have any questions.

04-7092-1341

[Reception hours] 10:00 to 21:00 (Shiosai Resort Kamogawa)