Reservation confirmation/cancellation
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An's Yado
098-987-6256
Reservation
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FAQ

  • 【Hotel / Guest rooms】

    Please tell me the check-in time

    Check-in time is from 15:00 to 23:59.
  • 【Hotel / Guest rooms】

    Please tell me the check-out time

    Check-out time is 11:00
  • 【Hotel / Guest rooms】

    Until what time can I make a reservation on the day?

    Same day reservations are accepted until 11am.
  • 【Hotel / Guest rooms】

    How many days in advance do cancellation fees apply?

    7 days to 2 days prior:25% of accommodation fee
    One day before:50% of room rate
    There will be no refund for cancellations on the day, cancel…Continue reading
  • 【Hotel / Guest rooms】

    Is smoking allowed?

    All rooms in this hotel are non-smoking
    Please refrain from smoking indoors.
  • 【Hotel / Guest rooms】

    Is it possible for minors to stay alone?

    For guests staying alone who are minors (under 18 years old), we require their guardians to fill out a "Consent Form for Minors to Stay at t…Continue reading
  • 【Hotel / Guest rooms】

    What amenities are available?

    【Installed in guest rooms】
    Bath towel/Face towels (for the number of nights you stay), toothbrush, razor, cotton swab set, hairbrush, body t…Continue reading
  • 【Hotel / Guest rooms】

    If I stay consecutively, will cleaning be provided every day?

    There will be no cleaning or linen change in the room during consecutive stays.
    If you are staying consecutive nights and find trash or othe…Continue reading
  • 【Hotel / Guest rooms】

    Can I invite people other than guests to my room?

    Please refrain from entering the rooms unless you are a guest staying at the hotel.If we detect that more people are entering or leaving tha…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

098-987-6256

You can also contact us through our Official LINE account.