FAQ

Check-in time is from 15:00 to 23:59.

Our hotel has introduced an unmanned check-in system using tablets.
Enter the hotel entrance using the "entrance key number" provided in the…Continue reading

Check-out time is 11:00

Tap Check Out on the tablet, search for your reservation by room number, last name or check-in code, and then press Check Out to complete th…Continue reading

Same day reservations are accepted until 11am.

7 days to 2 days prior:25% of accommodation fee
One day before:50% of room rate
There will be no refund for cancellations on the day, cancel…Continue reading

I am sorry.Credit card payments cannot be made on-site.

I am sorry.QR code payment is not available on-site.

There is no elevator in this hotel.
All movement within this facility is by stairs.

All rooms in this hotel are non-smoking
Please refrain from smoking indoors.

I am sorry.Pets are not allowed in the hotel

For guests staying alone who are minors (under 18 years old), we require their guardians to fill out a "Consent Form for Minors to Stay at t…Continue reading

Our hotel does not have a front desk.Therefore, we are unable to accept your parcel.

【Installed in guest rooms】
Bath towel/Face towels (for the number of nights you stay), toothbrush, razor, cotton swab set, hairbrush, body t…Continue reading

There will be no cleaning or linen change in the room during consecutive stays.
If you are staying consecutive nights and find trash or othe…Continue reading

Please refrain from entering the rooms unless you are a guest staying at the hotel.If we detect that more people are entering or leaving tha…Continue reading

Yes.Free Wi-Fi is available in each room.

Each room is equipped with a mini-fridge (empty).

There is a microwave in each room.

Yes.A 55-inch TV is installed in each room.
In addition to terrestrial broadcasting, you can watch Netflix and other channels.

I am sorry.There is no laundry
There is a coin laundry about a minute's walk away.

Yes.There is a parking lot for guests only, one for each room, located 20 seconds walk from the hotel.
This parking lot is also used by loca…Continue reading

Okinawa-Minami Toll Gate (Okinawa Minami IC)
It takes about 4 minutes from Okinawa Minami IC to the hotel.

There is no restaurant on site.There are several restaurants in the area so please enjoy Koza's gourmet food.

The nearest convenience store is about 3 minutes (190m) away on foot.