Q&A

【Hotel / Guest rooms】
Can I connect an HDMI cable?
The TVs in the guest rooms are wall-mounted, so if you wish to use an HDMI cable, you will need to install a repeater.
Repeaters are availab…Continue reading
【Hotel / Guest rooms】
Please tell me about the facilities in the guest rooms.(Refrigerator, etc.)
●Air conditioning●Washing machine●Induction Kitchen●Microwave oven●Refrigerator●Widescreen TV standard installation(Free)●Separate bathroom …Continue reading
【Hotel / Guest rooms】
What kind of items are available for rental?
●Dishwashing detergent●sponge●Cookware(Kitchen knife/Chopping block/Kitchen chopsticks/Peeler/Ladle/Spatula)●Plate●chopsticks●spoon●fork●ric…Continue reading
【Hotel / Guest rooms】
Can I smoke?
We are very sorry, but smoking is prohibited throughout the building.
Please use the nearby smoking area.
【Hotel / Guest rooms】
Please tell me the check-in and check-out times
Check-in is from 3pm and check-out is until 10am.
【Hotel / Guest rooms】
Can I check in earlier?
I am sorry.Due to circumstances, we are unable to accommodate earlier check-ins than usual.Thank you for your understanding.Check-in time is…Continue reading
【Hotel / Guest rooms】
Can I extend the check-out time?
I am sorry.Due to circumstances, we are unable to extend your check-out time.Thank you for your understanding.Check-out time is 10:00.
【Hotel / Guest rooms】
Can I connect to the Internet?
Free high-speed wireless internet connection service is available in all guest rooms.There are no PCs provided, so please bring your own.
【Hotel / Guest rooms】
Do you offer PC rentals?
I am sorry.The hotel does not provide these, so please bring your own.
【Hotel / Guest rooms】
amenities are available in the guest rooms?
We provide nightwear, bath towels, hand towels, shampoo, conditioner, body soap, hair brushes, toothbrushes, body towels, and razors.
【Hotel / Guest rooms】
Is there a refrigerator?
All rooms have a two-door refrigerator/freezer.
【Hotel / Guest rooms】
Please tell me about the storage of valuables.
There are no safes in the rooms.We ask that you manage your luggage yourself, but we can also store it at the front desk.Please ask the fron…Continue reading
【Hotel / Guest rooms】
Do you have Japanese-style rooms?
I am very sorry.All rooms are Western-style.
【Hotel / Guest rooms】
Please tell me the cancellation fee
Cancellation between 2 and 7 days before your stay:20% of charge　Cancellation the day before your stay:50% of charge　Cancellation on the day…Continue reading