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  2. Frequently Asked Questions

Frequently Asked Questions

  • Others

    About lost items

    As a general rule, lost items will be stored for 3 months after check-out.
    However, food and beverages, various types of tobacco products, mContinue reading
  • Others

    We do not allow anyone other than guests to enter the room.

    Our hotel does not allow anyone other than guests to enter the room for the following reasons.

    ◎Because it violates hotel regulations.
    ◎ForContinue reading
  • Others

    There is no smoking space

    There is no smoking space within the hotel facility.(Except in smoking rooms)
    Please understand.
  • Others

    About storage of luggage

    Before and after check-in, at the front desk
    We will keep your luggage.
  • Others

    When I want to send my luggage in advance?

    We will deposit it at the front desk if you can send it and will hand it in at check-in.Be sure to specify your name and check-in date on thContinue reading
  • Others

    About hotel medicine

    The hotel does not offer pharmaceutical products in accordance with the provisions of Article 24 of the Pharmaceutical Affairs Law.
    We sinceContinue reading

Contact us

Please feel free to contact us if you have any questions.

03-5366-3761