Top
Frequently Asked Questions

Frequently Asked Questions

【Others】
About lost items
As a general rule, lost items will be stored for 3 months after check-out.
However, food and beverages, various types of tobacco products, m…Continue reading
【Hotel / Guest rooms】
Information on introduction of eco-cleaning for guests staying consecutively
For guests staying consecutively
Information on introducing eco-cleaning(From January 1, 2024)

Thank you for always using Hotel Bougainvill…Continue reading
【Others】
We do not allow anyone other than guests to enter the room.
Our hotel does not allow anyone other than guests to enter the room for the following reasons.

◎Because it violates hotel regulations.
◎For…Continue reading
【Others】
There is no smoking space
There is no smoking space within the hotel facility.(Except in smoking rooms)
Please understand.
【Others】
About storage of luggage
Before and after check-in, at the front desk
We will keep your luggage.
【Others】
When I want to send my luggage in advance?
We will deposit it at the front desk if you can send it and will hand it in at check-in.Be sure to specify your name and check-in date on th…Continue reading
【Access / Parking】
About parking lot
We apologize for the inconvenience, but please note that the hotel does not have parking lots or affiliated parking lots.
Please use the nea…Continue reading
【Hotel / Guest rooms】
About the internet usage environment in the room
All rooms are equipped with Wi-Fi.
【Hotel / Guest rooms】
About room equipment such as pots and refrigerators
All rooms are equipped with an electric kettle and an empty refrigerator.
For other room amenities and equipment"Equipment outline"
Please c…Continue reading
【Hotel / Guest rooms】
About the handling of courier service
We will take care of the parcel delivery service, so please tell the front desk.
Also you can send your luggage to the hotel before check-in…Continue reading
【Others】
About hotel medicine
The hotel does not offer pharmaceutical products in accordance with the provisions of Article 24 of the Pharmaceutical Affairs Law.
We since…Continue reading
【Hotel / Guest rooms】
Is it possible to sleep with a child?
There is no particular problem with up to 1 child sleeping with a child under elementary school age.Please understand that we do not have am…Continue reading
【Meals / Restaurants / Bars】
The hotel is only without meals
Currently, we do not serve breakfast and dinner at our hotel.
There is no restaurant etc in the facility.
【Hotel / Guest rooms】
Is it okay if the check-in time is delayed?
If you know the time in advance, please contact us.
If your arrival time is too long, please contact us.
【Hotel / Guest rooms】
About curfew
There is no curfew so you can enter and leave for 24 hours.