Reservation confirmation/cancellation
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COASTIN-CHATAN-
098-987-6256
Reservation
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  2. FAQ

FAQ

  • 【Hotel / Guest rooms】

    What is your check-in time?

    Check-in time is from 15:00 to 19:00.
    Upon arrival, a staff member will greet you at the property and assist you with filling out the guest …Continue reading
  • 【Hotel / Guest rooms】

    How do I check in?

    This facility uses smart locks for check-in.
    Upon arrival, a staff member will greet you at the property, ask you to fill out a guest regist…Continue reading
  • 【Hotel / Guest rooms】

    What is the check-out time?

    Check-out time is 10:00.
  • 【Hotel / Guest rooms】

    How do I check out?

    Check-out time is until 10:00 AM.
    Before you leave, please make sure you haven't left anything behind and lock the front door.
    You do not ne…Continue reading
  • 【Hotel / Guest rooms】

    What is the maximum number of guests allowed?

    We can accommodate up to 7 guests.
    Please refrain from allowing anyone other than the number of people in your reservation to enter the room…Continue reading
  • 【Hotel / Guest rooms】

    Are children allowed to stay?

    Yes.Children are welcome to stay.
    Please feel free to use our services for family trips.If you have young children with you, please take ext…Continue reading
  • 【Hotel / Guest rooms】

    When do cancellation fees start to apply?

    7 days ago to 4 days ago:30% of room rate
    3 days ago to 2 days ago:50% of room rate
    One day before:80% of room rate
    On the day of arrival:10…Continue reading
  • 【Hotel / Guest rooms】

    What time is it possible to make a same-day reservation?

    We also accept same-day reservations.Reception hours vary depending on the booking site, so please check each booking page.
  • 【Hotel / Guest rooms】

    Is it possible for non-guests to enter the room?

    Please refrain from entering the room if you are not a registered guest.If more people enter or leave your room than the number of guests st…Continue reading
  • 【Hotel / Guest rooms】

    Can minors stay overnight alone?

    For guests under 18 years of age staying alone, we require a parent or guardian to fill out a "Consent Form for Minor Accommodation."
  • 【Hotel / Guest rooms】

    Is smoking allowed?

    Smoking is prohibited.Please refrain from smoking indoors.
  • 【Hotel / Guest rooms】

    Can we have parties or events?

    Please refrain from playing loud music or using the venue for parties.
  • 【Hotel / Guest rooms】

    Until what time can I stay out at night?

    As this is a residential area, please refrain from having loud conversations or making loud noises outdoors after 9:00 PM.

Reservations and Inquiries

Please contact us if you have any questions.

098-987-6256

[Reception hours]9:00 to 19:00

felimorehotel26@gmail.com