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Frequently Asked Questions

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    Request for cancellation of online reservations!

    To those who have canceled without stopping due to various circumstances although we have made reservations
    It is announcement.
    Please inforContinue reading
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    For those who wish to check in early!

    The weather in the mountains is capricious and suddenly becomes bad weather and there are no places to go and the physical condition is not Continue reading
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    For customers staying continuously

    Information on the check-in time on the second day of consecutive lodging.
    Please be sure to leave the key of your room on the second day whContinue reading
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    What should I bring?

    Different from Hotels or Ryokans, it is a pension. So please bring your nightclothes.
    Yukata is available for a fee.
    There are bath towels, Continue reading
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    Why did check-in arrive at 4 PM?

    Until now it was 3:30, but as our age got older I got late and my hands got slower and I got lost in time.From the check-out at 10 o'clock, Continue reading
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    About bringing drinks during meals

    We will refuse as a rule.Please note that eating and drinking in your room will be refused (as there are many cases where the futon of the rContinue reading
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    Request for check-in time

    It may be because it was hot this summer, but in many cases I often went out earlier than the check-in time, there were things like everydayContinue reading

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Please feel free to contact us if you have any questions.

0859-52-2081