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Grand STAY Hakata Station North
092-412-5133
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  2. Q&A

Q&A

Q&A

  • 【Hotel facilities / Equipment】

    Are there smoking rooms?

    All non-smoking(Electronic cigarettes are also not permitted) There are also no smoking areas within the facility.
    Please use the smoking ar…Continue reading
  • 【Hotel facilities / Equipment】

    Is room service available?

    We do not have room service.
  • 【Hotel facilities / Equipment】

    Is there a hotel concierge?

    There is no concierge.
  • 【Hotel facilities / Equipment】

    Are there coin laundry facilities?

    All rooms are equipped with a washer/dryer (detergent provided).
  • 【Hotel facilities / Equipment】

    Do you have an ice machine?

    There is no ice machine.
  • 【Hotel facilities / Equipment】

    Are there vending machines?

    There are no vending machines.
  • 【Hotel facilities / Equipment】

    Bicycle service information

    Please note that there is a bicycle rental service called Chari-Chari on the premises, but this is not managed by the hotel.

    For informatio…Continue reading
  • 【Hotel facilities / Equipment】

    What to do if an error occurs in your washing machine.

    If error C26 is displayed while using the washer/dryer, please refer to the instruction manual that came with the machine and try the follow…Continue reading
  • 【Hotel facilities / Equipment】

    Do you have vacuum cleaners available for rental?

    Vacuum cleaners are not provided or available for rental.
  • 【Hotel facilities / Equipment】

    Where is the elevator?

    From the lobby where the tablet is located, open the security entrance door and it is on your left.(In front of room 103)

Reservations and Inquiries

Please contact us if you have any questions.

092-412-5133

grand.stay.hkt.sta.n@gmail.com