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Q&A

Q&A

  • Do you have a banquet hall?  How can I use it?

    Yes, we have a banquet hall.
    For guests with a large number of guests, we will inform you at the time of reservation that meals will be servContinue reading
  • How long can the party last?

    Generally, it is available from 18:00 to 21:00.
  • Can I bring in food and drinks?

    I am sorry, but please refrain from bringing in any food and drink.
    (This does not apply to guests with a meal-free plan.)
    There are shops aContinue reading
  • Are there any convenience stores nearby?

    There is a convenience store (Lawson) about a 5-minute drive from our facility.
  • Is there a hospital nearby?

    Kumihama Municipal Hospital is a 30-minute drive from our facility.
    Please contact the front desk when you are unwell. (Extension Number 9)
    Continue reading
  • Is there a farm shop nearby?

    Within a 20-minute drive from our hotel, there are many farm shops selling seafood, vegetables, fruit, and more.
    Please contact the front deContinue reading
  • Please tell me about some nearby tourist spots that couples can enjoy.

    We recommend the beach swings set up on the sand or on the beach where the sun sets on the horizon.
  • What activities would you recommend?

    There are strawberry picking activities, stand-up paddle boarding (SUP), and a cat cafe.
    For more information, please contact us by phone (0Continue reading
  • Do you have a map of the area?

    The map of the surrounding area is available at the reception.
    If you would like it sent to you in advance, please contact us by phone (0772Continue reading
  • Should I leave my room key with the hotel when I go out?

    Please leave your room key at the front desk when you go out.
  • Is there a curfew?

    There is no curfew, but the automatic main entrance doors will be locked at 11pm, so please use the entrance next to them.
  • Can I go outside wearing a yukata?

    That is no problem.
    Please enjoy a walk wearing a Yukata.
    Sandals for out-door are available.
  • Can I set off fireworks in the vicinity?

    Yes.You can set off fireworks on the beach.
    Please ask the front desk when you play with fireworks.
    We will lend you buckets filled with watContinue reading
  • How should I store my valuables?

    It can be stored at the front desk as well as a safety deposit box in guest rooms.
  • Do you have any surprises for birthdays or anniversaries?

    We will do our best to serve you.
    We can arrange cake and a bouquet with charge.
    We also provide a commemorative photo shoot service.
    For moContinue reading
  • Can I exchange foreign currency?

    Unfortunately, we cannot accept this.
  • Can I move around the facility in a yukata robes and slippers?

    Yukata and slippers are ok to wear in all area.
  • Can I use a stroller in the facility?

    Available for use.
  • What is the Wi-Fi password?

    Free wi-fi service is available in all rooms and area.
    Available with your smart phone, tablet and wi-fi equipped device.
    Connection settingContinue reading
  • What is the signal condition for smartphones and mobile phones within this facility?

    You can use any mobile phone or smartphone with almost no inconvenience.
  • Can you clean and sterilize baby bottles?

    Boiling disinfection is available at the front desk.
  • Please tell me the phone number of the accommodation

    The phone number is as follows.
    0772-74-0825
  • What should I do if I leave something behind?

    Please call the number below and let us know the detail such as "when", "where" and "what" you have lost.
    We will get back to you since it mContinue reading
  • What is your recommended way to spend time at this facility?

    Soothe your daily fatigue in natural hot springs.
    Please relax and enjoy dinner in your room.
    If the weather is good, we recommend you visitContinue reading
  • Are there any recommended events at this facility?

    As for events for children, we hold treasure hunts in the spring and festivals on summer evenings.
  • What kind of food do you cook for children (elementary school students) and toddlers?

    The accommodations for children are not much different from those for adults.(Sashimi is served in individual portions, excluding aperitif, Continue reading
  • What time is breakfast served?

    Breakfast is served from 7:30 AM in the large hall on the second floor.
    Please note that the final breakfast start time is 8:30 AM.(If you aContinue reading
  • Are there any lounges or bars on site?

    There is no lounge or bar on the premises, but there are snack bars nearby and a shuttle service is available.

  • Where is the dining area?

    Dinner will be served in your room.(Kaiseki cuisine is for up to 7 people, crab cuisine is for up to 10 people.For parties of more than the Continue reading
  • What time is dinner?

    You can choose to start at either 6pm or 6:30pm.

Reservations and Inquiries

Please contact us if you have any questions.

0772-74-0825

From 8:30 to 21:00