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Q&A

Q&A

  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check-in is strictly between 16:00 and 18:00.
    *As we are in a rural town, we are unable to allow check-in after 5pm out of consideration forContinue reading
  • Hotel / Guest rooms

    How do I check in and check out?

    Check-in is strictly between 4pm and 6pm.(To be considerate of neighbors)
    Please use your PIN to open the key box on the front door knob, taContinue reading
  • Hotel / Guest rooms

    If I stay multiple nights, is there cleaning in between?

    Generally, there is no intermediate cleaning.
    If you make a reservation at the time of booking or in advance, we can arrange it for you for Continue reading
  • Hotel / Guest rooms

    Can I have a home party?

    It's possible until 9pm.Please be considerate to our neighbors and keep the noise down after 9pm.

  • Hotel / Guest rooms

    Can I change the reservation date or number of people?

    Yes, certainly.Please make the changes yourself via the website where you made your reservation.Depending on the reservation site, you may nContinue reading
  • Hotel / Guest rooms

    Can I change the guest name/arrival time etc?

    Yes, available.Please let us know.
    Please contact 0735-30-0877 or plumeria.y.k@zd.ztv.ne.jp.
  • Hotel / Guest rooms

    Can I cancel my reservation?

    Yes, certainly.Please cancel it yourself from the website where you made the reservation.
    Generally, cancellation fees are as follows:
    7 to Continue reading
  • Hotel / Guest rooms

    Can I pay on site?

    Generally, on-site settlement is not available.
    All reservations made through each site must be paid in advance by credit card.
  • Hotel / Guest rooms

    Can I invite people other than guests staying at the inn to Kokoroyui?

    Generally, only guests staying at the hotel are allowed in or out, but if you let us know in advance, you can come and go as you please, or Continue reading
  • Hotel / Guest rooms

    Is there a curfew?

    Curfew is 11pm.

  • Hotel / Guest rooms

    Will there be any sharing with other guests?

    Guesthouse Kokoroyui Taiji is a whole house available for rent.
    The room is limited to one group at a time, so you will not come face to facContinue reading
  • Hotel / Guest rooms

    How much does it cost?

    Accommodation rates vary depending on the date, season, and number of people.
    Please click on "Accommodation Reservations" on the top page aContinue reading

Reservations and Inquiries

Please contact us if you have any questions.