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Q&A

Q&A

  • What are the check-in and check-out times?

    Check-in is strictly between 16:00 and 18:00.
    *As we are in a rural town, we are unable to allow check-in after 5pm out of consideration forContinue reading
  • How do I check in and check out?

    Check-in is strictly between 4pm and 6pm.(To be considerate of neighbors)
    Please use your PIN to open the key box on the front door knob, taContinue reading
  • Are there convenience stores, supermarkets, and restaurants nearby?

    Family Mart car ride away
    Lawson car
    HATI (Supermarket) 1 minute drive
    Taiji Fisheries Cooperative Supermarket 1 minute drive
    and so on are Continue reading
  • If I stay multiple nights, is there cleaning in between?

    Generally, there is no intermediate cleaning.
    If you make a reservation at the time of booking or in advance, we can arrange it for you for Continue reading
  • Is internet access available within the facility?

    Free Wi-Fi is available throughout the building.
    The password is provided in the information file within the facility.
  • Do you have cleaning supplies?

    Yes, we have it there.
    We provide a vacuum cleaner, cloths, and a set of bath cleaning tools.Please feel free to use it.

  • How do you dispose of trash?

    We have two trash bins available: one for non-burnable trash and one for burnable trash.
    Please follow the instructions on the trash cans asContinue reading
  • Can I smoke in the rooms or within the facility?

    Smoking is not permitted in the rooms or within the facility.Ashtrays are provided so please smoke in the garden.
  • Is there a washlet?

    Yes, it is a Western-style toilet with a washlet function.
  • Can I have a home party?

    It's possible until 9pm.Please be considerate to our neighbors and keep the noise down after 9pm.

  • Can I have fireworks or have a BBQ in the garden?

    I'm sorry.Due to fire safety concerns, fireworks and BBQs are not permitted in the garden.
  • Is there parking available?

    It's right next door.Up to 6 cars can be parked.
    Advance reservations are required by email or phone.(Free)
    0735-30-0877 or plumeria.y.k@zd.Continue reading
  • How many items do you have specifically for children?

    Children's tableware, step stools, bedwetting sheets, Amazon Prime (Room 1 only) and other items are available for use.

  • What are some of the condiments?

    salt 
    Sugar 
    mayonnaise
    ketchup
    Wasabi Tube
    Ginger Tube
    Garlic Tube
    Mustard Tube
    Uma Sauce
    Salt and pepper
    Butter Tube
    soy sauce
    vinegar
    AlcContinue reading
  • Do you have hot plates and hot pot sets?

    We have two Bruno hot plates (with takoyaki makers and yosenabe) for 4 to 5 people (※No yakiniku allowed). You and your companions can enjoyContinue reading
  • Can you tell me more about your kitchen items?

    2 hot plates (includes takoyaki maker and hotpot)(Deep pot)*No Yakiniku)/ Cooking equipment / seasoning(Some)/ Tableware / refrigerator / InContinue reading
  • Can I do laundry? Is there a dryer?

    There is a dedicated indoor laundry area.
    A washing machine (for 10 kg) and a clothes drying space (indoors) are available.(
    We are fully eqContinue reading
  • How many towels are there?

    We provide one bath towel and two face towels per person per night.
    From the third night onwards, you will need to wash your own laundry.


  • Can I change the reservation date or number of people?

    Yes, certainly.Please make the changes yourself via the website where you made your reservation.Depending on the reservation site, you may nContinue reading
  • Can I change the guest name/arrival time etc?

    Yes, available.Please let us know.
    Please contact 0735-30-0877 or plumeria.y.k@zd.ztv.ne.jp.
  • Can I cancel my reservation?

    Yes, certainly.Please cancel it yourself from the website where you made the reservation.
    Generally, cancellation fees are as follows:
    7 to Continue reading
  • Can I pay on site?

    Generally, on-site settlement is not available.
    All reservations made through each site must be paid in advance by credit card.
  • Can I invite people other than guests staying at the inn to Kokoroyui?

    Generally, only guests staying at the hotel are allowed in or out, but if you let us know in advance, you can come and go as you please, or Continue reading
  • Are pets allowed?

    I am sorry.Due to consideration for guests with allergies, pets are not allowed.
  • If I use public transport, is it possible to stay overnight?

    No, I don't recommend it.
    It is a 20-minute walk from the station, and there are no convenience stores, supermarkets, or restaurants within Continue reading
  • Is there a curfew?

    Curfew is 11pm.

  • Will there be any sharing with other guests?

    Guesthouse Kokoroyui Taiji is a whole house available for rent.
    The room is limited to one group at a time, so you will not come face to facContinue reading
  • How much does it cost?

    Accommodation rates vary depending on the date, season, and number of people.
    Please click on "Accommodation Reservations" on the top page aContinue reading

Reservations and Inquiries

Please contact us if you have any questions.