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Q&A
0557-51-4132
10:00 to 20:00 *Closed((Irregular holidays)
Frequently Asked Questions
Do you have a pick-up service?
We are sorry, but we do not provide transportation.Please understand.The nearest station is Futo Station, but there are no buses, taxis, or …Continue readingI would like to make a reservation with plan that includes dinner and breakfast, but I cannot make a reservation.
We apologize for the inconvenience, but if you search by date, you may only find plan that include breakfast.
Due to the small number of sta…Continue readingWill there be a cancellation fee if I change the date of stay or the number of people?
If you cancel your reservation more than 14 days prior to your stay, a cancellation fee will apply.Please note that in order to reserve and …Continue readingI am going to Granillumi, so can I change the dinner time?
We are sorry, but we cannot change the meal time.It's 5 minutes by car and 15 minutes on foot from the hotel, so it's close to the Granillum…Continue readingCan I bring my own?
It is OK to bring drinks such as tea, juice, and alcohol into the guest room, but we do not allow cooler boxes, bento lunches, side dishes, …Continue readingWhat time is dinner?
Dinner starts at 18:00 in the dining room.
*Guests with a dinner plan must check in between 15:00 and 17:30.
Dinner time cannot be specified…Continue readingIs Wi-Fi available?
We are fully equipped with free Wi-Fi.Select LibertyHill without a password.Is there a parking lot?
There is free parking for the number of rooms (7 cars).You can use it without reservation. * Please use one room per room.
【For customers ar…Continue readingSince I arrived early, can I check in before 15:00?
I am sorry.This facility operates with a small number of staff.
Before 15:00, we cannot accept check-in or entry due to preparation time (pu…Continue readingDo I need to make a reservation to charter an open-air bath?
The "outdoor bath with a view of the sea" on the 1st floor of the hotel is reserved at check-in.
●"Open-air bath with a view of the sea" has…Continue readingCan I smoke in my room?
Smoking is prohibited in this facility.The smoking area is on the 1st floor outdoors((Including electronic cigarettes)Should I inform you of my arrival time?
plan have dinner, you do not need to contact us until 17:30, and if you do not have dinner, you do not need to contact us if you can arrive …Continue readingWhat time is the curfew?
It is 22:00 (including the final check-in). For crime prevention, please return by this time when you go out.What is the dinner menu for elementary school children?
Mainly hamburger steak, and other mini gratin, soup, rice and dessert.About toilet facilities
The toilet in the guest room is a 3-point bathtub, so there is a risk of electric shock, so the washlet toilet that requires a power supply …Continue readingIs it barrier-free
There is no excuse, but we do not support it.This facility was built with an emphasis on the view, so it is located on a slightly elevated g…Continue readingCan I use the open-air bath during my stay if I stay consecutively?
I am sorry.The open-air bath cannot be used from 10:00 to 15:00 the next day due to cleaning.Please understand.