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FAQ

  • 【Hotel / Guest rooms】

    What is your check-in time?

    Check-in time is from 15:00 to 19:00.
    Upon arrival, a staff member will greet you at the property and assist you with filling out the guest …Continue reading
  • 【Hotel / Guest rooms】

    How do I check in?

    This facility uses smart locks for check-in.
    Upon arrival, a staff member will greet you at the property, have you fill out a guest register…Continue reading
  • 【Hotel / Guest rooms】

    What is the check-out time?

    Check-out time is 10:00.
  • 【Hotel / Guest rooms】

    How do I check out?

    Check-out time is until 10:00 AM.
    Before you leave, please make sure you haven't left anything behind and lock the front door.
    You do not ne…Continue reading
  • 【Hotel / Guest rooms】

    What is the maximum number of guests allowed?

    This room can accommodate up to 5 guests.
    Please refrain from allowing anyone other than the number of people in your reservation to enter t…Continue reading
  • 【Hotel / Guest rooms】

    When do cancellation fees start to apply?

    7 days ago to 4 days ago:30% of room rate
    3 days ago to 2 days ago:50% of room rate
    One day before:80% of room rate
    On the day of arrival:10…Continue reading
  • 【Hotel / Guest rooms】

    What time is it possible to make a same-day reservation?

    We also accept same-day reservations.Reception hours vary depending on the booking site, so please check each booking page.
  • 【Hotel / Guest rooms】

    Can I leave my luggage before check-in or after check-out?

    Unfortunately, we do not offer luggage storage services.
  • 【Hotel / Guest rooms】

    Is it possible for non-guests to enter the room?

    Please refrain from entering the room if you are not a registered guest.If more people enter or leave your room than the number of guests st…Continue reading
  • 【Hotel / Guest rooms】

    Can minors stay overnight alone?

    For guests under 18 years of age staying alone, we require a parent or guardian to fill out a "Consent Form for Minor Accommodation."
  • 【Hotel / Guest rooms】

    Do you have a TV?

    Yes.We have a television available.
    In addition to terrestrial broadcasting, we also support video streaming services such as Netflix and Yo…Continue reading

Reservations and Inquiries

Please contact us if you have any questions.

098-987-6256

[Reception hours]9:00 to 19:00