FAQ

【Hotel / Guest rooms】
What is your check-in time?
Check-in time is from 15:00 to 19:00.
Upon arrival, a staff member will greet you at the property and assist you with filling out the guest …Continue reading
【Hotel / Guest rooms】
How do I check in?
This facility uses smart locks for check-in.
Upon arrival, a staff member will greet you at the property, have you fill out a guest register…Continue reading
【Hotel / Guest rooms】
What is the check-out time?
Check-out time is 10:00.
【Hotel / Guest rooms】
How do I check out?
Check-out time is until 10:00 AM.
Before you leave, please make sure you haven't left anything behind and lock the front door.
You do not ne…Continue reading
【Access / Parking】
Is there a parking lot?
Yes.We have two free parking spaces available on the premises.Reservations are not required.
【Hotel / Guest rooms】
What is the maximum number of guests allowed?
This room can accommodate up to 5 guests.
Please refrain from allowing anyone other than the number of people in your reservation to enter t…Continue reading
【Use with children】
Are children allowed to stay?
Yes.Children are welcome to stay.
Please feel free to use our services for family trips.If you have young children, please take extra precau…Continue reading
【Pets】
Can I stay with my pet?
Unfortunately, we do not allow pets to stay with you.
We appreciate your understanding and cooperation in order to ensure that all our guest…Continue reading
【Hotel facilities / Equipment】
Do you have a washing machine and dryer?
Yes.We have a washing machine and a gas dryer available.
We also provide detergent, so you can use our facilities with peace of mind even fo…Continue reading
【Access / Parking】
Are there any convenience stores or supermarkets nearby?
Yes.There are convenience stores and supermarkets within a few minutes' drive.
◎Lawson(Approximately 150m):Approximately 1 minute by car / A…Continue reading
【Hotel / Guest rooms】
When do cancellation fees start to apply?
7 days ago to 4 days ago:30% of room rate
3 days ago to 2 days ago:50% of room rate
One day before:80% of room rate
On the day of arrival:10…Continue reading
【Hotel / Guest rooms】
What time is it possible to make a same-day reservation?
We also accept same-day reservations.Reception hours vary depending on the booking site, so please check each booking page.
【Hotel / Guest rooms】
Can I leave my luggage before check-in or after check-out?
Unfortunately, we do not offer luggage storage services.
【Others】
Can I send my luggage in advance?
We do not offer advance luggage storage.
【Hotel / Guest rooms】
Is it possible for non-guests to enter the room?
Please refrain from entering the room if you are not a registered guest.If more people enter or leave your room than the number of guests st…Continue reading
【Hotel / Guest rooms】
Can minors stay overnight alone?
For guests under 18 years of age staying alone, we require a parent or guardian to fill out a "Consent Form for Minor Accommodation."
【Hotel facilities / Equipment】
Is smoking allowed?
Smoking is prohibited.Please refrain from smoking indoors.
【Bathing / Baths】
Are towels and amenities provided?
Yes.Bath towels and face towels are provided for each person for two days.
We also provide amenities such as toothbrush sets, hairbrushes, c…Continue reading
【Bathing / Baths】
Do you have shampoo or other toiletries?
Yes.We offer shampoo, conditioner, and body soap from the "DHC Refreshing H.SPA" series.
【Hotel facilities / Equipment】
Are open-top buses available year-round?
Yes.Available year-round.In case of bad weather or strong winds, we may ask you to refrain from using the facilities for safety reasons.
【Hotel facilities / Equipment】
Is the open-top bath heated?
Yes.Hot water is available.You can enjoy it comfortably regardless of the season.
【Others】
Can you see the sea?
Yes.You can see the sea from your garden.Enjoy the different scenery depending on the time of day, as well as the open and relaxed atmospher…Continue reading
【Hotel facilities / Equipment】
Can we play in the yard?
Yes.You can relax and enjoy your time in the garden.Children can enjoy themselves, but because it is in a natural setting, please ensure tha…Continue reading
【Others】
Can we have parties or events?
Please refrain from playing loud music or using the venue for parties.
【Others】
Until what time can I stay out at night?
As this is a residential area, please refrain from having loud conversations or making loud noises outdoors after 9:00 PM.
【Hotel facilities / Equipment】
Are the BBQ facilities available for use?
We are currently preparing the BBQ facilities.
We will inform you as soon as the start date is decided.
【Others】
Can I bring my own BBQ grill?
For safety reasons, please refrain from bringing in BBQ grills or other fire-related items.
Please use the facilities provided.
【Others】
Can we set off fireworks?
Only handheld fireworks are permitted.
Please refrain from setting off fireworks that make loud noises or launch aerial fireworks, as this m…Continue reading
【Hotel facilities / Equipment】
Is the kitchen available?
Yes.You are free to use the kitchen during your stay.
Enjoy cooking with your family and friends.
【Hotel facilities / Equipment】
Do you have cooking utensils and tableware?
Yes.We offer a variety of cooking utensils, including frying pans and pots, as well as tableware, cutlery, and glasses.