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Accommodation Rules

RULES

Accommodation Rules

  • Check-in and check-out

    • ●Self check-in

      【Check In】From 15:00/ "Check-out" until 10:00
      *Check-in is not possible before 15:00.

      After making a reservation, please enter the reservation and authentication code sent to your email.
      Please enter your details on the provided check-in tablet or your smartphone.
      Please enter your information according to the instructions.

      We provide check-in instructions in Japanese, English, Chinese, and Korean.
  • Accommodation benefits

    • ●Get some tea and snacks and a supermarket coupon!

      We will provide you with tea and snacks and coupons that can be used at the supermarket "Heimat."

      ■Monday to Saturday
      During your stay, you can enjoy 10% off any purchases you make at the supermarket "Heimat" across the street!
      *Heimat is closed on Sundays.
    • ●Supermarket"Heimat"

      You can shop at reasonable prices with coupons that can be used at the supermarket "Heimat" in front of the hotel.

      【Opening Hours】9:00 to 18:00
      Regular holiday:Sunday /January 1st to January 3rd
  • Other notes

    • ●Staff response

      This is an unmanned accommodation facility, but if you have any problems, please ask the staff at Heimat in front of the hotel.

      ■Available dates and times
      8:00 to 18:00(Monday to Saturday)
      *We are closed on Sundays, so please contact our emergency contact number.
    • ●Smoking

      All non-smoking
      If you wish to smoke, please use the designated area outside.
    • ●Locally accepted credit cards

      Credit card payments are not accepted on site.
    • ●Cancellation provisions

      Two days before:50% of room rate
      One day before:100% of room rate
      On the day of arrival:100% of room rate
      Cancellation without any contact:100% of room rate
      *If there are cancellation regulations set for each accommodation plan, those will take precedence.