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Accommodation Rules

RULES

Accommodation Rules

  • Check-in and check-out

    • ●Self check-in

      【Check In】From 15:00/ "Check-out" until 10:00
      *Check-in is not possible before 15:00.

      After making a reservation, please enter the reservation and authentication code sent to your email.
      Please enter your details on the check-in tablet or your smartphone.
      Please enter your information according to the instructions.

      If you register in advance using the check-in URL,
      This will allow for smooth check-in on the day.

      *There is no check-out procedure.
  • Accommodation benefits

    • ①Get 10% off your supermarket purchases!

      Get 10% off your purchases at the supermarket "Hi-Mart," located about 800 meters from the hotel!

      ■Heimat
      【Opening Hours】9:00 to 19:00
      Regular holiday:January 1st to January 3rd
    • ② 10% off food and drink at our directly managed store "Wano Shokusai Kojo"!

      Enjoy a 10% discount on food and drink at the restaurant "Wano Shokusai Kojo," located approximately 500 meters from our hotel!

      ■Japanese Cuisine Kojo
      【Opening Hours】From 17:00 to 21:30(Last Order 9:00 PM)
      Regular holiday:Monday(Other days off)
    • 3. One complimentary bottle of mineral water!

      One complimentary bottle of mineral water will be provided per guest.
      Coffee and tea sets are also provided in the rooms.
  • Regarding use of this facility

    • ●Staff Response

      This facility is an unmanned accommodation facility.
      If you have any questions, please ask the office staff on the 2nd floor.

      ■Available dates and times
      8:00 to 17:00(Monday to Saturday)
      *Not available on Sundays.
      *If the office staff is not available, please contact the emergency contact.
    • ●About this facility

      Shoes are prohibited in the entrance hall of this facility.
      Please put your shoes in the locker with a lock and use the hallway slippers.
      If you bring a wet umbrella, please make sure to put it in an umbrella bag.
    • ●Regarding use of the kitchen and dining room

      Use of the kitchen and cooking equipment (gas stove, cutting board, etc.) requires a reservation.
      If you wish to use the kitchen, please attach your room number tag to the desired time slot on the "Kitchen Reservation Sheet."
      The dining room, microwave, and toaster can be used at any time without reservation.(5:00 to 24:00)

      ■Kitchen opening hours(*Up to 1 hour)
      5:00 to 9:30 / 15:30 to 24:00
      *Please cooperate by using the kitchen within the allotted time, including cleaning and tidying up after use, for the sake of the next customer.

      【please】
      ・When using fire, please take sufficient safety precautions and be sure to turn off the fire after use.
      ・After use, please return the equipment to its original place and dispose of trash in the designated area.
    • ●About using the coin laundry

      The coin laundry has only one washing machine and one dryer.
      To ensure smooth use, use will be on a first-come, first-served basis.
      Please check with other customers about the order so that you can enjoy your stay comfortably.

      ■Open Hours
      15:00 to 22:00 / 6:00 to 9:00
      *Please refrain from using the facility outside of the above times.

      ■Usage fee
      Washing machine:400 JPY(Approximately 35 minutes per session / Automatic detergent dispenser)
      Dryer machine:200 JPY(20 minutes)

      【please】
      ・Please try not to return to your room while your laundry is being washed or dried, but wait nearby.
      ・Never touch other people's clothing.
      However, if laundry is left for more than 30 minutes after washing and drying is complete, other users or staff may remove it.Please understand.
      ・If you notice any malfunctions with the equipment, please contact the office (or the administrator) immediately.
    • ●About using the shower room

      Use of the shower room requires a reservation.
      If you wish to use the shower, please attach your room number tag to the desired time slot on the "Shower Reservation Form."

      ■Open Hours(1 slot 30 minutes)
      From 15:30 to 9:00
    • ●Smoking

      All non-smoking
      If you wish to smoke, please use the outdoor smoking area.
  • Other notes

    • ●Regarding children's stays

      This facility is only available to guests aged elementary school and above.
    • ●Locally accepted credit cards

      Credit card payments are not accepted on site.
    • ●Cancellation provisions

      Two days before:50% of room rate
      One day before:100% of room rate
      On the day of arrival:100% of room rate
      Cancellation without any contact:100% of room rate
      *If there are cancellation regulations set for each accommodation plan, those will take precedence.