- Top
- Q&A
Q&A
092-411-1171 FAX 092-414-0383
Is it possible to store my luggage?
・Luggage storage before check-in is available at any time.
・We also accept luggage storage after check-out.((Same-day pickup only)
★Please u…Continue readingWhat time can I enter the room?
You can enter the room from the check-in time of 15:00.((Except ladies plan)
You can leave your luggage at any time before check-in time.Can I send my luggage to the hotel in advance?
Please write down your check-in date and your name (full name) on the form, and send it to the hotel by postage payment.
We will keep your l…Continue readingDo you have a curfew?
【We do not have curfew.】
The main entrance of our hotel will be locked at around 1:00 am.((crime prevention)
★If you are returning after 1:0…Continue readingIs there a parking lot?
The hotel has private parking (6 cars).
Please make a reservation in advance because it is a complete reservation system.((Phone reservation…Continue readingWhen does the cancellation fee start?
・Cancellation up to the day before the date of stay is free of charge.
・A 100% cancellation fee will be charged for cancellations made on t…Continue readingIs it possible to delay check-out time?
Normal check-out time is 10:00.((Except ladies plan)
The maximum extension is until 11:00.((Additional ¥1,100 extension fee)
If you wish to …Continue readingCan two people stay in the same room?
Single rooms are for one person only.
Please reserve a separate room for your companion.What should I do with my room key when I go out?
Please leave your room key at the front desk when you go out.
(We ask everyone from the viewpoint of loss or theft.)
We apologize for the in…Continue readingCan I invite a friend to my hotel room?
The hotel does not allow non-guests to enter the room.((crime prevention)
Please meet us in the lobby.
Thank you for your understanding.Do you have a smoking area?
Smoking rooms are available only on the first floor.Do you have alcohol vending machines?
We are very sorry, but we do not have alcohol vending machines.
Please purchase at a convenience store near you.Is there a kettle in the room?
Our hotel does not have kettles in the rooms.
We apologize for the inconvenience, but please bring it from the "rental corner on the 1st flo…Continue readingIs there a laundry service?
There is no cleaning service, so if you wish to have it cleaned, please use a nearby cleaning shop.Lost item
Lost items are kept for about 3 months.
Lost items such as food items are disposed of on the same day due to hygiene issues.
【Contact for lo…Continue readingCan you arrange a taxi?
Taxis can be arranged at the front desk.
Please understand that we may not be able to arrange a taxi depending on the time of day.
*Recently…Continue readingCan I deposit my valuables?
Our hotel rooms do not have safety boxes.
*Please manage your valuables by yourself.Does the hotel have regular medicines?
Medical supplies are not available at the hotel due to the provisions of the Pharmaceutical Affairs Law.
Please prepare in advance.
*The fro…Continue readingDo you have rental wheelchairs?
We are very sorry, but we do not have wheelchairs available.Regarding bed-sharing with children
Up to 1 child can sleep with a child per bed.((Free until the sixth grade of elementary school)
*Children over junior high school age will …Continue reading
Reservation / Inquiry
If you have any questions, please contact us.