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Q&A

  • What is the route from Hamamatsu Station?

    1 minute from the south exit of JR Hamamatsu Station, on the left side of the south exit of Hamamatsu Station, passing between "Unagi RestauContinue reading
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 10:00.
    For those who want to relax, we have a 12:00 check plan, so please take advantage of it.
  • Is there a curfew?

    Our staff is available 24 hours a day so that you can stay with peace of mind even if you are late for work.
    Please leave your room key at tContinue reading
  • Will you keep your luggage? I want to send my luggage to the hotel!

    【Luggage storage】
    ・We will keep it before and after check-in.
    ・We will keep it with your luggage tag.Please do not hesitate to contact us.

    Continue reading
  • What time is breakfast?

    Normally it is from 7:00 to 9:00.
    Please contact us as we may prepare early on days when there are many customers who depart early.
    AlthoughContinue reading
  • What is the internet environment?

    Internet connection is possible in all rooms.
    Please use wireless LAN (Wi-Fi).
  • Is there a place in the facility where you can smoke?

    Please use 19 of the 45 rooms as smoking rooms.
    We apologize to smokers, but please refrain from smoking in the lobby, etc., as smoking is oContinue reading
  • Is there a parking lot?

    We do not have a parking lot.
    Please use the nearby pay parking lot.

    【Information on affiliated parking lots】
    ・Parkfive
    Address
    325-15 SunaContinue reading
  • Is ACT CITY Hamamatsu near?

    It is about a 4-minute walk to ACT CITY Hamamatsu, where various events are held at international conventions and an exhibition hall with anContinue reading
  • How do you get to Hamamatsu Castle?

    When using the Entetsu Bus,Hamamatsu Station Bus Terminal (1) (13) All buses departing from the platform.
    Get off at "Shiyakusho-mae Stop" →Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

053-451-1800