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Q&A

  • What is the route from Hamamatsu Station?

    It's a 1-minute walk from the south exit of JR Hamamatsu Station. It's on the left side after passing between "Unagi Restaurant Yaotoku" andContinue reading
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 10:00.
    For those who want to relax, we have a 12:00 check plan, so please take advantage of it.
  • Is there a curfew?

    Our staff is available 24 hours a day so that you can stay with peace of mind even if you are late for work.
    Please leave your room key at tContinue reading
  • Will you keep your luggage? I want to send my luggage to the hotel!

    【Luggage storage】
    ・We will keep it before and after check-in.
    ・We will keep it with your luggage tag.Please do not hesitate to contact us.

    Continue reading
  • What time is breakfast?

    Our usual hours are from 7:00 to 9:00.
    Please contact us as we may prepare early on days when there are many customers who depart early.
    AltContinue reading
  • What is the internet environment?

    Internet connection is possible in all rooms.
    Please use wireless LAN (Wi-Fi).
  • Are there any places to smoke inside this facility?

    Of the 45 rooms, 19 are designated smoking rooms, so please feel free to use them.
    We apologize to smokers, but smoking is only permitted inContinue reading
  • Is there a parking lot?

    We do not have a parking lot.
    Please use the nearby paid parking lots.

    【Information on affiliated parking lots】
    ・Parkfive
    Address
    325-15 SuContinue reading
  • Is ACT CITY Hamamatsu near?

    ACT CITY Hamamatsu, which hosts international conventions and various events in its 3,500 square meter exhibition hall, is approximately a 4Continue reading
  • How do you get to Hamamatsu Castle?

    When using the Entetsu Bus,All buses departing from Hamamatsu Station Bus Terminal (platforms 1 and 13).
    Get off at "Shiyakusho-mae Stop" → Continue reading

Reservation / Inquiry

If you have any questions, please contact us.