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- Frequently Asked Questions
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What is your meal?
The menu of meals changes depending on the accommodation plan, but the menu changes depending on the month, and you can enjoy seasonal creat…Continue readingCan I switch to vegetarian food?
It is possible to change to meat, fish and non-use dishes.Please contact us in advance when making a reservation.
Dashi cannot be changed.Can I take a day trip hot spring?
From 11:00 to 15:00, one-day hot springs are available for 1800 yen per person.
For lunch & bath,
4000 yen lunch + 1800 yen = 5800 yen
5000 …Continue readingWhere is your meal?
Both dinner and breakfast will be served in the "heart" produced by Toshiro Kandagawa is suitable for private rooms where you can see the be…Continue readingDo you have a yukata for children?
Yukata for children is (65 cm 95 cm 110 cm extra small).Can I connect to the Internet?
●Wireless LAN (no free password required) is available in the room. If you bring your own PC, you can use it.
●You can use your computer fre…Continue readingPlease tell me about the equipment in the guest room
●Washbasin x 2 ●Hair dryer ●Bath towel(Larger than usual)●Face towel●Toothbrush, brush, shower cap, soap
●Shampoo and conditioner (Lady's ha…Continue readingDo you have an ice machine?
Ice can be used by guests only at the self corner of the lobby lounge.What time is the shop open?
It is from 7:00 in the morning to 9:00 in the evening.Is there a coffee shop or lounge?
The lobby lounge offers complimentary self-service drinks for guests.Coffee / tea / juice(Mango juice, grapefruit juice, apple juice, etc. T…Continue readingPlease tell me the details of the child price.
Elementary school students have futons and meals(Kaiseki meal for children with a slightly reduced number of adult dishes)
Creative Kaiseki…Continue readingI'd like to have a meal in my room.
All meals will be served in the restaurant's private room (chair table seats or digging seats, noren on the aisle side) at the hotel busines…Continue readingPlease tell me the dining spots around.
Sanda(Recommended for customers going to Sanda Outlet Mall, etc.)
●Sandaya (steak restaurant) http://www.sandaya-honten.co.jp/
●Takiya (San…Continue readingIn the case of a car, please tell me a safe route, not a narrow one.
If you are coming from Takarazuka, turn right at National Route 176, Namazebashi Higashizume intersection
Enter Prefectural Route 33, turn …Continue readingWhat is the shape of the room?
12 buildings on a site of about 10,000 tsubo.We also call it "away" and "cottage",
To make it easy to understand, it is a single house.Each …Continue readingIs it possible to extend the check-in / check-out time earlier?
●We accept early check-in and extended check-out for 4000 yen per hour.
However,
●It may not be possible to check-in earlier than usual depe…Continue readingPlease tell me about the storage of valuables
Please use the safe in the guest room for valuables.Do you have a non-smoking room? Do you have a smoking room?
All rooms are non-smoking, but if you smoke, please use the terrace in each room.
There is also a terrace in the lobby and lounge, so please…Continue readingWhat kind of bath is the bath in your room?
●Although the baths in each guest room are different, you can use the fresh hot springs many times.
●In the room with a private bathroom on …Continue readingPlease tell me the check-in and check-out times
Check-in time is 15:00 and check-out time is 10:00.Can I change my diet if I have allergies?
Depending on the type of allergy, allergen-free meals such as "eggs" and "milk" are also available.Please ask for specific ingredients in ad…Continue readingHow many people can rent a banquet hall?
It can be used free of charge from 12 people to a maximum of 50 people.The final use time is 10:30 pm.(After that consultation)What is a towel warmer?
A towel warmer that allows you to use warm and fluffy towels at any time.If you put a wet towel on the electric heating pipe, it will be flu…Continue readingWhat is a fleece cape?
A cape that you can easily put on after taking a bath.A warm fleece fabric that doesn't fluff, perfect for a little wear in your room.It has…Continue readingWhat is a shampoo and conditioner?
A shampoo and conditioner that looks cute.A lady's hair and body care series born from the well-established boutique "DETAILLE" in Paris.The…Continue readingCan I take a walk?
You can freely stroll around the site of about 10,000 tsubo.You can freely use the footbath along the mountain stream.You can enjoy various …Continue readingIs there a vending machine for drinks?
Vending machines for juices and beer are located in the aisle between the guest room building and the restaurant.
Reservations / Inquiries
If you have any questions, please contact us.