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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is the meal content?

    The menu of the meal changes depending on the accommodation plan, but the menu changes according to the month and we are having seasonal creContinue reading
  • Which is the place of meals?

    Both dinner and breakfast are served at "heart" of Toshiro Kandagawa Produce corresponding to private room where canyon beauty can be honoreContinue reading
  • Is there a yukata for children?

    Yukata for children is (65 cm, 95 cm, 110 cm, special size).
  • Can I connect to the Internet?

    ●Wireless LAN (free setting password unnecessary) can be used in the room, you can use it if you can bring your PC.
    ●In the lobby you can usContinue reading
  • Please tell me the fixtures in the room

    ●Washball × 2, "Dryer," Bath Towel (larger than usual)●Face towel●toothbrush·brush·Shower cap·Soap
    ●shampoo rinse (Hair and body care seriesContinue reading
  • Do you have an ice machine?

    Only the guest can use the ice on the self corner of the lobby lounge by self.
  • Do you have a refrigerator?

    ●Drinks in the refrigerator are available for free drinks.
    (Beer 350 ml 4 bottles, Four Japanese sake, 2 Chu-Hai, 2 liters of mineral water
    Continue reading
  • What time is the shop's opening hours?

    It is from 7:00 in the morning to 9:00 in the evening.
  • Are there tea ceremonies and lounges?

    In the lobby lounge, guests are provided with free drinks with self-service.Coffee, tea, juice (mango juice, grapefruit juice, apple juice eContinue reading
  • Please tell me the details of the child fee.

    Elementary school students have futon / meal (Kids' cuisine cuisine with fewer items of adult cuisine)
     Creative party food "Hana" 13000 yenContinue reading
  • Is it possible to make a day trip?

    From 11:00 to 15:00, the day trip hot spring can be used for 1,800 yen per person.
    Lunch & bathing,
    Lunch of 2500 yen+1800 yen = 4300 yen
    LuContinue reading
  • I would like to ask for a meal in the room?

    All meals are served at hotel restaurant in restaurant private room (Is table seats or digging seats and good aisles on the aisle side).
    TheContinue reading
  • Please tell me your neighboring meal spots.

    Directions to Sanda (Recommended for visitors to Sanda Outlet Mall etc.)

    ●Sandaya(Steak restaurant)http://www.sandaya-honten.co.jp/
    ●TakiyaContinue reading
  • In the case of a car, please tell me a safe way, not a narrow road.

    If you come from Takarazuka, turn right on National Route 176, Namazebashi Higashizume intersection

    Enter Prefectural Route 33, turn left aContinue reading
  • What is the form of the room?

    There are 12 buildings on the site of about 10,000 tsubo.We are also said to be "away" and "cottage"
    When it says easy to understand it is aContinue reading
  • Can I extend my early check-in / check-out time?

    ●We are accepting early check-in and extension of check-out at 4000 yen per hour.
    ●Depending on the reservation situation of the Continue reading
  • Please tell me the safekeeping of valuable items

    Valuables are installed in the guest room, so please use it.
  • Is there a non-smoking room? Is there a smoking room?

    All rooms are non-smoking, but if you are going to smoke please do on the terrace attached to each room.
    There is a terrace in the lobby / lContinue reading
  • What kind of bath is your room bath?

    ●Baths in each room are in different forms, but you can use all the fountain fresh hot springs many times.
    ●In the room with the second flooContinue reading
  • Please let me know the time of check-in / check-out

    Check in is 15 o'clock and out is 10 o'clock.
  • Can I change to a vegetarian meal?

    It is possible to change to dishes of meat, fish and unused. Please contact us in advance when making your reservation.
  • Can I change my diet if I have allergies?

    Depending on the type of allergy, it is also possible to eat allergen-free meals such as "egg" "milk".Please ask the specific ingredients inContinue reading
  • How many people can I borrow a banquet hall?

    It can be used for free from 12 people up to 50 people.The last use time is until 10:30 at night.(Negotiable after that)
  • Is there an all-you-can-drink plan?

    For 2 hours only one person 2000 yen.Japanese sake, beer, shochu etc.
  • Is there a karaoke room?

    Unfortunately, there is no karaoke room.
  • What kind of thing is a towel warmer?

    Towel warmer that you can use warm and fluffy towel at any time.It is a great thing that putting a wet towel on the electric heat pipe and dContinue reading
  • What kind of fleece cloth Cape is?

    It is a cape that you can easily wear on a bath rise.It is perfect for wearing a warm fleece fabric, a little wearing in the room without MoContinue reading
  • What is shampoo / conditioner like?

    Shampoo · Linse looks pretty.A hair & body care series of a lady born from the long-established boutique "DETAILLE" in Paris. It is simple bContinue reading
  • Can I take a walk?

    You can stroll freely on a stroll on the site of about 10,000 tsubo.You can also use the footbath along the mountain stream freely.You can eContinue reading
  • Is there a vending machine for drinks?

    Vending machines such as juice and beer are located in the aisle between the guest room and the restaurant.

Reserve·Contact us

Please feel free to contact us if you have any questions.