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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is your meal?

    The menu of meals changes depending on the accommodation plan, but the menu changes depending on the month, and you can enjoy seasonal creatContinue reading
  • Where is your meal?

    Both dinner and breakfast will be served in the "heart" produced by Toshiro Kandagawa is suitable for private rooms where you can see the beContinue reading
  • Do you have a yukata for children?

    Yukata for children is (65 cm 95 cm 110 cm extra small).
  • Can I connect to the Internet?

    ●Wireless LAN (no free password required) is available in the room. If you bring your own PC, you can use it.
    ●You can use your computer freContinue reading
  • Please tell me about the equipment in the guest room

    ●Washbasin x 2 ●Hair dryer ●Bath towel(Larger than usual)●Face towel●Toothbrush, brush, shower cap, soap
    ●Shampoo and conditioner (Lady's haContinue reading
  • Do you have an ice machine?

    Ice can be used by guests only at the self corner of the lobby lounge.
  • Is there a refrigerator?

    ●All-you-can-drink drinks in the refrigerator are available.
    (4 bottles of beer 350 ml 4 bottles of sake 2 bottles of Chuhai 2 liters of minContinue reading
  • What time is the shop open?

    It is from 7:00 in the morning to 9:00 in the evening.
  • Is there a coffee shop or lounge?

    The lobby lounge offers complimentary self-service drinks for guests.Coffee / tea / juice(Mango juice, grapefruit juice, apple juice, etc. TContinue reading
  • Please tell me the details of the child price.

    Elementary school students have futons and meals(Kaiseki meal for children with a slightly reduced number of adult dishes)
     Creative KaisekiContinue reading
  • Can I take a day trip hot spring?

    From 11:00 to 15:00, one-day hot springs are available for 1800 yen per person.
    For lunch & bath,
    2500 yen lunch + 1800 yen = 4300 yen
    LunchContinue reading
  • I'd like to have a meal in my room.

    All meals will be served in the restaurant's private room (chair table seats or digging seats, noren on the aisle side) at the hotel businesContinue reading
  • Please tell me the dining spots around.

    Sanda(Recommended for customers going to Sanda Outlet Mall, etc.)

    ●Sandaya (steak restaurant) http://www.sandaya-honten.co.jp/
    ●Takiya (SanContinue reading
  • In the case of a car, please tell me a safe route, not a narrow one.

    If you are coming from Takarazuka, turn right at National Route 176, Namazebashi Higashizume intersection

    Enter Prefectural Route 33, turn Continue reading
  • What is the shape of the room?

    12 buildings on a site of about 10,000 tsubo.We also call it "away" and "cottage",
    To make it easy to understand, it is a single house.Each Continue reading
  • Is it possible to extend the check-in / check-out time earlier?

    ●We accept early check-in and extended check-out for 4000 yen per hour.
    However,
    ●It may not be possible to check-in earlier than usual depeContinue reading
  • Please tell me about the storage of valuables

    Please use the safe in the guest room for valuables.
  • Do you have a non-smoking room? Do you have a smoking room?

    All rooms are non-smoking, but if you smoke, please use the terrace in each room.
    There is also a terrace in the lobby and lounge, so pleaseContinue reading
  • What kind of bath is the bath in your room?

    ●Although the baths in each guest room are different, you can use the fresh hot springs many times.
    ●In the room with a private bathroom on Continue reading
  • Please tell me the check-in and check-out times

    Check-in time is 15:00 and check-out time is 10:00.
  • Can I switch to vegetarian food?

    It is possible to change to meat, fish and non-use dishes.Please contact us in advance when making a reservation.
  • Can I change my diet if I have allergies?

    Depending on the type of allergy, allergen-free meals such as "eggs" and "milk" are also available.Please ask for specific ingredients in adContinue reading
  • How many people can rent a banquet hall?

    It can be used free of charge from 12 people to a maximum of 50 people.The final use time is 10:30 pm.(After that consultation)
  • Do you have an all-you-can-drink plan?

    2000 yen per person for 2 hours only.Sake, beer, shochu, etc.
  • Do you have a karaoke room?

    Unfortunately, there is no karaoke room.
  • What is a towel warmer?

    A towel warmer that allows you to use warm and fluffy towels at any time.If you put a wet towel on the electric heating pipe, it will be fluContinue reading
  • What is a fleece cape?

    A cape that you can easily put on after taking a bath.A warm fleece fabric that doesn't fluff, perfect for a little wear in your room.It hasContinue reading
  • What is a shampoo and conditioner?

    A shampoo and conditioner that looks cute.A lady's hair and body care series born from the well-established boutique "DETAILLE" in Paris.TheContinue reading
  • Can I take a walk?

    You can freely stroll around the site of about 10,000 tsubo.You can freely use the footbath along the mountain stream.You can enjoy various Continue reading
  • Is there a vending machine for drinks?

    Vending machines for juices and beer are located in the aisle between the guest room building and the restaurant.

Reservations / Inquiries

If you have any questions, please contact us.

0797-91-0131