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  2. Frequently Asked Questions

Frequently Asked Questions

  • What is your meal?

    The menu of meals changes depending on the accommodation plan, but the menu changes depending on the month, and you can enjoy seasonal creatContinue reading
  • Can I switch to vegetarian food?

    It is possible to change to meat, fish and non-use dishes.Please contact us in advance when making a reservation.
    Dashi cannot be changed.
  • Do you have an all-you-can-drink plan?

    We do not provide.
  • Can I take a day trip hot spring?

    From 11:00 to 15:00, one-day hot springs are available for 1800 yen per person.
    For lunch & bath,
    4000 yen lunch + 1800 yen = 5800 yen
    5000 Continue reading
  • Where is your meal?

    Both dinner and breakfast will be served in the "heart" produced by Toshiro Kandagawa is suitable for private rooms where you can see the beContinue reading
  • Do you have a yukata for children?

    Yukata for children is (65 cm 95 cm 110 cm extra small).
  • Can I connect to the Internet?

    ●Wireless LAN (no free password required) is available in the room. If you bring your own PC, you can use it.
    ●You can use your computer freContinue reading
  • Please tell me about the equipment in the guest room

    ●Washbasin x 2 ●Hair dryer ●Bath towel(Larger than usual)●Face towel●Toothbrush, brush, shower cap, soap
    ●Shampoo and conditioner (Lady's haContinue reading
  • Do you have an ice machine?

    Ice can be used by guests only at the self corner of the lobby lounge.
  • What time is the shop open?

    It is from 7:00 in the morning to 9:00 in the evening.
  • Is there a coffee shop or lounge?

    The lobby lounge offers complimentary self-service drinks for guests.Coffee / tea / juice(Mango juice, grapefruit juice, apple juice, etc. TContinue reading
  • Please tell me the details of the child price.

    Elementary school students have futons and meals(Kaiseki meal for children with a slightly reduced number of adult dishes)
     Creative KaisekiContinue reading
  • I'd like to have a meal in my room.

    All meals will be served in the restaurant's private room (chair table seats or digging seats, noren on the aisle side) at the hotel businesContinue reading
  • Please tell me the dining spots around.

    Sanda(Recommended for customers going to Sanda Outlet Mall, etc.)

    ●Sandaya (steak restaurant) http://www.sandaya-honten.co.jp/
    ●Takiya (SanContinue reading
  • In the case of a car, please tell me a safe route, not a narrow one.

    If you are coming from Takarazuka, turn right at National Route 176, Namazebashi Higashizume intersection

    Enter Prefectural Route 33, turn Continue reading
  • Can I stay with my children?

    Of course you can stay.We hope you will choose this hotel as a memory of your family trip.
  • Is there a transfer service?

    If you let us know your arrival time in advance, we will pick Takedao Station
  • Can I sleep with my child?

    It is possible to sleep together.(Co-sleeping is free.)
    Also, if you lay out your child's futon here, it costs 2000 yen, but if you lay it oContinue reading
  • How to access the inn【Car】

    【When coming from Osaka】
    car/Take the Hanshin Expressway No. 11 Ikeda Line / Ikeda Exit toward Chugoku Expressway-Chugoku Expressway TakarazContinue reading
  • Is there a parking lot?

    The facility's private parking lot is a space that can accommodate about 50 cars.You can also park large buses, micro buses, campers, etc.
  • Please tell me the quality and effectiveness of the hot springs.

    The hot spring of this facility is a radon hot spring, which is said to be effective for neuralgia and muscle pain, and is a Medical SpringsContinue reading
  • Is the hot spring a natural hot spring?

    When I opened the new building this time, I dug deeper than the original source,
    A richer hot spring has begun to spring than ever before.(4Continue reading
  • Please tell me the usage time of the open-air bath.

    It is available for use for 24 hours.
  • Please tell me the usage time of the large communal bath.

    It is available for use for 24 hours.
  • Can I change my diet if I have allergies?

    Depending on the type of allergy, allergen-free meals such as "eggs" and "milk" are also available.Please ask for specific ingredients in adContinue reading
  • Is it possible to extend the check-in / check-out time earlier?

    ●We accept early check-in and extended check-out for 4000 yen per hour.
    However,
    ●It may not be possible to check-in earlier than usual depeContinue reading
  • Please tell me about the storage of valuables

    Please use the safe in the guest room for valuables.
  • Do you have a non-smoking room? Do you have a smoking room?

    All rooms are non-smoking, but if you smoke, please use the terrace in each room.
    There is also a terrace in the lobby and lounge, so pleaseContinue reading
  • What kind of bath is the bath in your room?

    ●Although the baths in each guest room are different, you can use the fresh hot springs many times.
    ●In the room with a private bathroom on Continue reading
  • Please tell me the check-in and check-out times

    Check-in time is 15:00 and check-out time is 10:00.

Reservations / Inquiries

If you have any questions, please contact us.

0797-91-0131