Frequently Asked Questions Q & A

Drinks are available in the elevator halls on floors 2-5.

There are two on the 4th floor.The cost is 500 yen per wash and 200 yen for 30 minutes in the dryer.Detergents are available at the shop.Onl…Continue reading

There is a shopping and dining mall (Niseko) on the same premises, which has several restaurants.

There is a rental corner in the hotel.

The Green Leaf Spa is open in the facility from December to March.

There is a refrigerator (empty inside), a safe in the closet, an electric kettle, a reading light, and a TV.

Available from 13:00 to 09:00.
Cleaning time is from 9:00 to 13:00.

A hair dryer is provided in the dressing room of the large public bath.

Rooms have bathtubs.

Bicarbonate and sulfate springs.It is effective in recovering from fatigue such as muscle fatigue.

There is a free parking lot in front of the hotel that can park 150 cars.

Kutchan Kosei General Hospital is 30 minutes away by car.

Yes, available.Please be sure to send it in advance or by round-trip flight.
Please fill in the date of stay on the form.
Also, be sure to b…Continue reading

The Niseko Village shuttle bus runs between Kutchan Station, Hirafu and Niseko Village.The shuttle bus timetable is posted on the website.

We have staff who can speak English, so you can speak English as well.

We accept cake arrangements (for a fee).

It is not an universal design.

We will keep it at the bell desk.

Convenience stores are located in the direction of Niseko Station and Hirafu, both of which are about 10 minutes by car.

There is Niseko Village Golf Course on the same site (2 minutes by car) and Niseko Golf Course nearby (20 minutes by car).Hotel guests can u…Continue reading

Pets are not allowed.

We will prepare it on request (free of charge), but the number is limited.

We will prepare it on request (free of charge), but the number is limited.

It is possible to sleep with preschool children.
Breakfast is not included for bed-sharing guests, so children aged 4 to 6 years old will be…Continue reading

A taxi can be arranged, but it may not arrive immediately depending on the season.

About 30 minutes by shuttle bus and about 25 minutes by taxi from JR Kutchan Station.About 15 minutes by taxi from JR Niseko Station.

We do not have a sauna.

We do not handle day trip hot springs.

Mt Yotei side, you can see Mt Yotei and the scenery of Niseko Village, and on the ski slope side, you can see the ski slope.

Wi-Fi is available in guest rooms, restaurants and lounges.There is no wired connection.