1. Top
  2. Frequently Asked Questions Q & A

Frequently Asked Questions Q & A

  • Hotel / Guest rooms

    Please tell me the equipment in the room(refrigerator, etc.)

    There is a refrigerator (empty inside), a safe in the closet, an electric kettle, a reading light, and a TV.
  • Hotel / Guest rooms

    What can you see from the room?

    Mt Yotei side, you can see Mt Yotei and the scenery of Niseko Village, and on the ski slope side, you can see the ski slope.
  • Hotel / Guest rooms

    What is the internet environment like?

    Wi-Fi is available in guest rooms, restaurants and lounges.There is no wired connection.
  • Hotel / Guest rooms

    Please tell me the amenities goods in the room

    Towel,Bath towel,Shampoo,Hair conditioner,Body wash,Toothbrush,Shower cap,Shaver,Yukata,Slipper,Hair dryer
  • Hotel / Guest rooms

    Please tell me about the storage of valuables

    You can use the safe in your room locker.After check-out, we will keep it at the front desk.
  • Hotel / Guest rooms

    Is there a non-smoking room?

    Smoking is prohibited in this facility.
  • Hotel / Guest rooms

    Can I smoke in my room?

    Smoking is prohibited in the room.Smoking space is available.
  • Hotel / Guest rooms

    Please tell me about the room size and bed size.

    The rooms are 23 square meters.The bed is 970x1960x550mm for single and 1940x1960x550mm for king.

Click here for inquiries