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  2. Frequently Asked Questions

Frequently Asked Questions

  • What cooking utensils are available in the rooms?

    Refrigerator/Microwave Oven/rice cooker/Hot plate
    kettle/Frying pan/pot/Chopping block/Ladle/Spatula/Kitchen chopsticks/The dishes/glass/PeeContinue reading
  • What are the check-in and check-out times?

    Check-in is from 15:00 to 22:00.

    Please be sure to contact us if you plan to arrive after 10:00 p.m.

    Check-out is until 11:00.
  • Is there a parking lot?

    There is a mechanical car park on the hotel premises.
    ・Please fill in the empty space.
    ・If the parking lot is full, we will direct you to PaContinue reading
  • Are there smoking and non-smoking rooms?

    The entire building and all rooms (including balconies) are non-smoking.

    Please smoke in the smoking area outside on the 1st floor.

    A pockContinue reading
  • Can I send my luggage by courier first?

    Please contact the hotel.
    Or please write it in the comments section when making your reservation.

    Please write the name of the person makiContinue reading
  • What amenities are available in the guest rooms?

    Toothbrush/Body scrub sponge/Cotton swabs/Hair elastic/Hair brush/Razor/Slipper/Liquid laundry detergent (enough for the number of nights) wContinue reading
  • Children's amenities

    We provide toothbrushes and pajamas for children (130-150).
  • Rental items

    All rental items are limited in number.Please understand.

    ●Kitchen supplies
    toaster,bowl,Colander,can opener,Wine Opener,bottle opener

    ●TeContinue reading
  • Rental items: Children's items

    Information on rental equipment(Free rental)

    <Kids' products>
    ・Bed guards and baby high chairs
    ・Baby bathtub chair, diaper pail
    ・Kids toileContinue reading
  • Are lotion, milky lotion, etc. provided as amenities?

    Basic cosmetics such as lotion and milky lotion are not included in the permanent amenities.

    At the front desk on the first floor, we sell Continue reading
  • Is Wi-Fi connection available?

    Each guest room is equipped with free high-speed Wi-Fi which can be accessed with a dedicated password.
  • Are there vending machines?

    There is a vending machine in the 1st floor lobby.

    Alcohol is only sold from the display case.
    Please inquire at the front desk if you woulContinue reading
  • Do you have an ice machine?

    If you require ice, please ask our front desk staff.
    We will fill it and hand it over to you at the 1st floor lounge (Lunasol).

    When the frContinue reading
  • Can I rent a bicycle at the hotel?

    Bicycle rentals are available.
    This is a paid service.

    Also, please understand that the number of units is limited.

Reservation / Inquiry

Please feel free to contact us if you have any questions.