Q&A

・Available time
→From 12:00 on the check-in date to 10:00 on the check-out date
*Please refrain from using the facility after check-out time…Continue reading

All non-smoking(Electronic cigarettes are also not permitted) There are also no smoking areas within the facility.
Please use the smoking ar…Continue reading

It is about a 13-minute walk from Chikushi Exit Hakata Station.

There is no bicycle parking area.If you have one bike, you can park it on the premises (down the corridor to the left of the hotel entrance)…Continue reading

Gowns are not provided.Please bring your own.

Free Wi-Fi is available in each guest room.

All rooms except for the economy double rooms face southwest.The economy double rooms face northeast.

All rooms have separate bathrooms and toilets.

【Economy Double Room】:140cm×195cm 1 unit
【Deluxe Triple Room】:97cm x 195cm 1 unit 140cm x 195cm 2 units
【Superior Large Twin(chair)】:140cm×1…Continue reading

There are no barrier-free rooms.

For stays of 7 nights or more, cleaning service is provided once every 7 days.Please contact us by email at least 3 days before your desired…Continue reading

The cleaning staff will arrange for the refilling of garbage bags.When the garbage bag is full, please dispose of it in the garbage storage …Continue reading

There is a spare in the top drawer of the bathroom.If you do not have it, please contact us by email and a cleaning staff member will bring …Continue reading

Please check how to operate the remote control.The volume and focus switches are located at the bottom of the remote control.

Only the Superior Twin Chair is equipped with a chair and table for desk work.

There are spare batteries in the drawer under the sink.

We do not accept reservations via phone or email.Please make your reservation through the reservation site.

It depends on each reservation plan.For details, please check the administration screen when you make a reservation.

We do not accept changes or cancellations to reservations via phone or email.We apologize for the inconvenience, but please complete the pro…Continue reading

On-site payment is not accepted.All reservations must be paid in advance.

Same-day reservations are possible until 3:00 p.m.

Yes, it can be issued.Please contact us as we will send it to you by email.

Changes can be made without affecting the price as long as the number of people is within the maximum capacity.It is not possible to add bed…Continue reading

Please check the cancellation policy for your reservation on the reservation page.You can only change your reservation date to a smaller num…Continue reading

We do not have room service.

There is no concierge.

All rooms are equipped with a washer/dryer (detergent provided).

There is no ice machine.

There are no vending machines.

Please note that there is a bicycle rental service called Chari-Chari on the premises, but this is not managed by the hotel.

For informatio…Continue reading