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Q&A

Q&A

  • What to do if an error occurs in your washing machine.

    If error C26 is displayed while using the washer/dryer, please refer to the instruction manual that came with the machine and try the followContinue reading
  • Do you have vacuum cleaners available for rental?

    Vacuum cleaners are not provided or available for rental.
  • Where is the elevator?

    From the lobby where the tablet is located, open the security entrance door and it is on your left.(In front of room 103)
  • May I leave these bags?

    We cannot store luggage.
  • Can I send items to the hotel in advance?

    This facility is unmanned, so you cannot pick up luggage.

Reservations and Inquiries

Please contact us if you have any questions.