Frequently Asked Questions Q & A
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Frequently Asked Questions Q & A
Frequently Asked Questions Q & A
All categories(48)
Hotel / Guest rooms(7)
Meals / Restaurants / Bars(2)
Hotel facilities / Equipment(7)
Bathing / Baths(5)
Access / Parking(6)
Use with children(4)
Pets(1)
Activities(1)
Information on surrounding area(2)
Others(13)
【Hotel facilities / Equipment】
What time is the shop open?
There is no shop set up.
【Hotel facilities / Equipment】
Can I smoke in restaurants and cafeterias?
No, smoking is prohibited in this facility.Please use the designated outdoor smoking area for smoking.
【Hotel facilities / Equipment】
Is there a vending machine for drinks and tobacco?
There are drink vending machines on each floor, but there are no tobacco vending machines.
【Hotel facilities / Equipment】
Do you have a coin laundry?
We do not provide.Use the in-room washing machine or use the hotel's laundry service.(*There is no washing machine in the deluxe room.)
【Hotel facilities / Equipment】
What is the payment method for pay-TV?
There is no pay broadcast channel setting.
【Hotel facilities / Equipment】
Do you have an ice machine?
Yes, there is an ice machine on each floor.
【Meals / Restaurants / Bars】
Please tell me the meal menu
Please contact the hotel as it depends on the season.
【Meals / Restaurants / Bars】
Please tell me the time for dinner and breakfast
Please contact the hotel as it depends on the season.
【Hotel / Guest rooms】
Can I eat in the room?
Yes, there is a kitchen in the studio suite, 1 bedroom, 2 bedroom and 3 bedroom.
【Hotel / Guest rooms】
Can I smoke in the room?
No, we do not have smoking rooms.If you smoke, please use the designated smoking area outdoors.
【Hotel / Guest rooms】
Is there a non-smoking room?
Yes, all rooms in this facility are non-smoking.
【Hotel / Guest rooms】
Please tell me the TV CH that can be seen in the guest room
You can see terrestrial digital broadcasting, BS, and CS.
【Hotel / Guest rooms】
Please tell me about the storage of valuables
Security boxes are available in all guest rooms.
【Hotel / Guest rooms】
Please tell me the equipment in the room(Refrigerator etc.)
(Example) 1 bedroom suite:Refrigerators, microwave ovens, toasters, washing machines, coffee machines, dishwashers, frying pans, ovens, wine…
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【Hotel / Guest rooms】
Please tell me the amenities goods in the room
We offer shampoo, conditioner, body soap, skin lotion, hand soap, toothbrush, shower cap, cotton, shave, hairbrush, cotton swab, hair dryer,…
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【Hotel facilities / Equipment】
What is the internet environment like?
Wifi is available in all facilities.
【Others】
Please tell me about beauty salons and massages
We will arrange massage by outsourcing.Please contact us for details.
【Others】
Is there a childcare service?
We will arrange babysitters by outsourcing.Please contact us for details.
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0136-43-2078
glh1@niseko-village.com