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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
About new coronavirus measures
This facility has implemented the following measures to prevent the coronavirus.
·We regularly disinfect high-touch areas in public spaces.(…Continue reading
【Hotel / Guest rooms】
Do you have a room with a bed?
【Kita-kan/Modern Japanese + Western style room】Top floor guaranteed! ＜15 square meters + 2 beds＞

The guest room bath draws hot spring water…Continue reading
【Hotel / Guest rooms】
Is there a non-smoking room?
All rooms and banquet halls are non-smoking.
There is one smoking area in this facility.
【Hotel / Guest rooms】
What is the difference between the rooms?
·Special Room
Only one room is sold per day.23 square meters + 13 square meters Japanese-style room, the best room in our hotel.You can see …Continue reading
【Hotel / Guest rooms】
Room facilities and amenities
·Facilities:Refrigerator (empty), tea set, hot water kettle, cold water pot, shower toilet
·Amenities:Tanzen (thick padded kimono),Towel,Bat…Continue reading
【Hotel / Guest rooms】
What time should I arrive?
【Customers who apply for dinner】
Please come by 19:30.
※Please be sure to contact us if you will be arriving after 18:00.

【Customers who ap…Continue reading
【Hotel / Guest rooms】
I want to wear a colorful yukata
Why don't you spend a little stylish time wearing a beautiful colorful yukata?
Rental is OK for 1,000 yen (excluding tax) per woman! Please …Continue reading
【Hotel / Guest rooms】
Do I need a deposit?
During busy periods such as Golden Week, Obon, New Year holidays, and consecutive holidays, a reservation deposit of 5,000 yen per person wi…Continue reading
【Hotel / Guest rooms】
Is there a cancellation fee?
If you cancel your reservation due to personal reasons, you will be charged a cancellation fee as stated on Jalan net from 3 days before the…Continue reading
【Hotel / Guest rooms】
What are the check-in and check-out times?
·Check In:15:00,Check Out:10:00
(Change based on plan)
·If you arrive earlier than check-in time, you can wait in the lobby.