Frequently Asked Questions

【Others】
Can I use the card for payment?
You can use the card.※It is by the plan there is also plan not available.
JCB. Visa. MASTER. DC. NICOS. Others such as American Express are …Continue reading
【Others】
Could you keep my luggage before check-in?
We can keep it at the front desk, so please ask.
In the case of sending luggage in advance, please fill in "Delivery date" and "name of rese…Continue reading
【Others】
Is there treatment of Takkyubin?
There are handling of Yamato Transport, Yu Pack.
Reception is available at the front desk.
【Others】
For the anniversary
We can prepare the following for your loved one's anniversary or celebration!
Please apply directly by phone.0765-62-1331(Reception hours/Fr…Continue reading
【Others】
About massage
We will arrange a masseuse to your room.
You can apply at the front desk on the day.

·Full body massage... 40 minutes 4000 yen, 60 minutes …Continue reading
【Others】
About regular holidays
This facility is closed on Tuesdays and Wednesdays.
(Closed on Wednesdays and Thursdays from July to October)
We do not accept phone calls a…Continue reading
【Others】
I can't get through to Hotel Kurobe by phone.
This facility is closed on Tuesdays and Wednesdays.
(Closed on Wednesdays and Thursdays from July to October)
We do not accept phone calls a…Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

0765-62-1331