Q&A

FAQ

Frequently Asked Questions List

【Others】
Regarding accommodation for minors (under 18 years old)
At Hotel Ekichika Nagahoribashi, we ask that minors (under 18 years of age) submit a consent form from their legal guardian if they are stay…Continue reading
【Others】
Until what time is check-in available?
Staff are on hand 24 hours a day, so you can check in at any time.
However, the staff may be absent after 9:00 PM due to patrolling the faci…Continue reading
【Others】
Is it possible to store luggage before and after my stay?
Yes, certainly.
We will store your luggage at the front desk free of charge on the day of check-in or check-out.
・Hours of operation: 7:00 t…Continue reading
【Others】
Can I send parcels from the hotel?
We only accept cash on delivery.
Please understand.
【Others】
Can you issue a receipt?
Receipts will only be issued for payments made on-site.
If you have paid in advance, a receipt will be issued from the website where you mad…Continue reading
【Others】
Is it possible to mail my luggage in advance?
We only accept prepayment.
Please understand that we cannot accept dangerous goods, cash on delivery, COD, or products that require temperat…Continue reading
【Others】
What are the payment methods?
Payment methods are as follows:
〇Cash
〇Credit card
　・Visa
　・Mastercard
　・JCB
　・American Express
　・Diners Club
　・Discover
　・UnionPay
〇e-money…Continue reading

Please contact us if you have any questions.

06-6258-0123

*We do not accept any sales or marketing calls over the phone.