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Q&A

FAQ

Frequently Asked Questions List

  • Regarding accommodation for minors (under 18 years old)

    At Hotel Ekichika Nagahoribashi, we ask that minors (under 18 years of age) submit a consent form from their legal guardian if they are stayContinue reading
  • Until what time is check-in available?

    Staff are on hand 24 hours a day, so you can check in at any time.
    However, the staff may be absent after 9:00 PM due to patrolling the faciContinue reading
  • Is it possible to store luggage before and after my stay?

    Yes, certainly.
    We will store your luggage at the front desk free of charge on the day of check-in or check-out.
    ・Hours of operation: 7:00 tContinue reading
  • Can I send parcels from the hotel?

    We only accept cash on delivery.
    Please understand.
  • Check-in and check-out times

    Check In:Available from 3pm.
    Check Out:Until 10:00 AM.
    *However, this may vary depending on plan, so please check when making your reservatiContinue reading
  • Early check-in

    Available from 11am.
    There will be an additional charge of 1,000 yen (tax included) for each hour of early check-in.
    *Please be sure to contContinue reading
  • Late check-out

    This can be extended up to 2pm.
    An additional charge of 1,000 yen (tax included) will be incurred for each additional hour.
    After 2:00 PM, yContinue reading
  • Can you issue a receipt?

    Receipts will only be issued for payments made on-site.
    If you have paid in advance, a receipt will be issued from the reservation page, so Continue reading
  • Is it possible to mail my luggage in advance?

    We only accept prepayment.
    Please understand that we cannot accept dangerous goods, cash on delivery, COD, or products that require temperatContinue reading
  • What are the payment methods?

    Payment methods are as follows:
    〇Cash
    〇Credit card
     ・Visa
     ・Mastercard
     ・JCB
     ・American Express
     ・Diners Club
     ・Discover
     ・UnionPay
    〇e-moneyContinue reading
  • Is there parking available?

    Our hotel does not have a parking lot, so please use the nearby paid parking lots.
    *There are no affiliations or special offers.Please underContinue reading

Reservations and Inquiries

Please contact us if you have any questions.