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Frequently Asked Questions

Frequently Asked Questions

【Hotel / Guest rooms】
Can I use a credit card for payment?
The payment method is now only available once, but it is now available.
JCB, Visa, etc.

In addition, in the case of Jalan credit settlement…Continue reading
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in 15:00 Check-out 10:00 (plan).

We will keep your luggage and car for customers who arrive early.
*Due to cleaning and inspection wo…Continue reading
【Hotel / Guest rooms】
Are there any restrictions on what I can wear at this facility?
This is a small hot spring inn, so please feel free to wear loungewear, work clothes, or yukata.

Since it's a hot spring resort, many peopl…Continue reading
【Hotel / Guest rooms】
Is there a bath and toilet in the room?
3-point bathtub / toilet,Washroom
or
The room has been renovated and has only a toilet and washbasin.
You cannot specify it.
【Hotel / Guest rooms】
Do you have a refrigerator in the room?
Yes, we have a refrigerator in the room.
Beer, juice, etc. (charged) are included inside.
It can be taken out.
【Hotel / Guest rooms】
Are the rooms non-smoking?
Smoking is prohibited in the entire building from 2021.
We apologize for the inconvenience, but we ask customers who smoke cigarettes at the…Continue reading
【Hotel / Guest rooms】
Is there a curfew?
There is no curfew, but please leave the key at the front desk when you go out
【Hotel / Guest rooms】
Is it possible to stay alone?
We have accommodation plan that can be booked even by just one person if there is room available.
Please use it.
*The solo travel plan may n…Continue reading
【Hotel / Guest rooms】
I'd like to eat in my room...
Depending on plan, both dinner and breakfast can be served in your room, or both dinner and breakfast can be served in the venue.
When choos…Continue reading