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- Q&A
Q&A
Q&A
Can I invite a friend to my room for a short while?
No, we decline your request for security reasons.Rooms are available only to hotel guests.Please meet in the 1st floor lobby.
*In the case …Continue readingIs there a curfew?
No, we do not have this.
However, when you go out, we ask that you leave your keys at the front desk, even if you are in a nearby location.Can minors stay overnight?
We apologize for the inconvenience, but we are very careful about allowing minors to stay at our hotel.We ask parents to fill out and submit…Continue readingCan I order delivery?
Yes, it is okay.However, please use the 1st floor lobby to pick up or drop off items from UberEats or delivery staff.Can you keep my luggage?
You can leave your luggage at the front desk before check-in and after check-out.
However, we will be able to keep your luggage for the same…Continue readingCan I send my luggage to the hotel?
Yes, certainly.
*Please be sure to include the hotel name of HOTEL LANDMARK UMEDA, your full name, and your check-in date.
*Please be sure…Continue readingCan I send a courier service from the hotel?
Yes.Yes, available.It will be Yamato Transport.
However, cool delivery is not accepted.Can I make phone calls from my room?
No, it is not available for use.
Only internal calls to the front desk are accepted.Can three people stay in one room?
Unfortunately, our hotel rooms can only accommodate a maximum of 2 people.*Singles are limited to a maximum of 1 person.Can it be extended? How much is it?
The charge will be ¥1,000 per hour for a single room, ¥1,500 for a semi-double room, and ¥2,000 for a twin room.(Up to 14:00)*We may decline…Continue readingCan I use credit card?
Yes, available for use.Visa, JCB, Rakuten, UnionPay, American Express, etc. are accepted.Can I pay electronically?
Yes, PayPay/LINEPay/Alipay can be used.
Payment is completed by scanning the QR code at the store.Can I use gift certificates such as travel gift certificates?
I am sorry.It cannot be used because it is not a participating store.Is there a coin laundry?
I am sorry, but we do not have it.
However, laundry services are available at the front desk.
Reception is accepted until 9:00 a.m. Finished…Continue readingCan I do the laundry?
Laundry service is available.Please put your laundry in the laundry bag provided in your room and ask at the front desk along with the form.…Continue readingDo you have massages?
No, we do not have this.
For security reasons, we do not allow massage requests from outside parties.Is there a restaurant?
Sorry, we do not have a restaurant.
For breakfast, please feel free to ask the front desk for a map of nearby restaurants.Do you sell drinks?
Beverages can be purchased from the vending machine (soft drinks and alcoholic drinks) in front of the front desk on the 1st floor.
(Please …Continue readingIs there a refrigerator?
All rooms are equipped with a small refrigerator.(Free)
If you require refrigeration or freezing, please contact the front desk.However, spa…Continue readingDo you have non-smoking rooms?
Twin rooms and single rooms are available.You can choose at the time of reservation.
(Sorry, the semi-double rooms are deodorized rooms.If y…Continue readingIs the displayed accommodation price for one person?
Yes.The displayed price is for one person.For semi-double rooms and twin rooms, the price is based on the number of guests staying.Is Wi-Fi available?
It can be used free of charge in all rooms and lobbies.Do you have a computer rental service?
We are sorry, but we do not have any computers available for loan.Please understand.How long will you keep my lost property?
We will keep it for one month, after which we will dispose of it if we do not hear from you.
*If you have left any valuables behind, we will…Continue reading
