Q&A

【Others】
Can you keep my luggage?
You can leave your luggage at the front desk before check-in and after check-out.
However, we will be able to keep your luggage for the same…Continue reading
【Others】
Can I send my luggage to the hotel?
Yes, certainly.

*Please be sure to include the hotel name of HOTEL LANDMARK UMEDA, your full name, and your check-in date.

*Please be sure…Continue reading
【Others】
Can I send a courier service from the hotel?
Yes.Yes, available.It will be Yamato Transport.
However, cool delivery is not accepted.
【Others】
Can I use credit card?
Yes, available for use.Visa, JCB, Rakuten, UnionPay, American Express, etc. are accepted.
【Others】
Can I pay electronically?
Yes, PayPay/LINEPay/Alipay can be used.
Payment is completed by scanning the QR code at the store.
【Others】
Can I use gift certificates such as travel gift certificates?
I am sorry.It cannot be used because it is not a participating store.
【Others】
Can I do the laundry?
Laundry service is available.Please put your laundry in the laundry bag provided in your room and ask at the front desk along with the form.…Continue reading
【Others】
Do you have massages?
No, we do not have this.
For security reasons, we do not allow massage requests from outside parties.
【Others】
How long will you keep my lost property?
We will keep it for one month, after which we will dispose of it if we do not hear from you.
*If you have left any valuables behind, we will…Continue reading