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Q&A

Q&A

  • What are the check-in and check-out times?

    Check-in is from 15:00 and check-out is until 10:00.
  • Can I extend the check-out time?

    Extension is possible for a fee of 1,100 yen (tax included) per person per hour.(Depending on the reservation situation, we may not be able Continue reading
  • Is there parking available?

    There is a free parking lot that can accommodate 60 cars.
  • Can you store luggage that I sent in advance by courier?

    It will be stored at the front desk.
  • Is there a curfew?

    There is no curfew, but the large public bath can only be used until 11:30pm.
  • Do you have wheelchairs available for rental?

    Available.Please contact the front desk.
  • Are bath towels and face towels provided?

    For guests staying at the hotel, we have them provided in your room.
  • Please tell me what time breakfast is served.

    Breakfast is served from 7:00 to 9:00.
  • Is there a cancellation fee?

    Please check the terms and conditions on our Official website for cancellation fees.
  • Can I stay with pets?

    Please refrain from bringing pets, other than assistance dogs, to the museum.

Inquiries

Please contact us if you have any questions.