Q&A
Inquiries
Reservation confirmation/cancellation
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072-981-5001
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Sky Terrace
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Q&A
Q&A
Q&A
All categories(10)
Hotel / Guest rooms(3)
Meals / Restaurants / Bars(1)
Hotel facilities / Equipment(2)
Bathing / Baths(1)
Access / Parking(1)
Pets(1)
Others(1)
【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 10:00.
【Hotel / Guest rooms】
Can I extend the check-out time?
Extension is possible for a fee of 1,100 yen (tax included) per person per hour.(Depending on the reservation situation, we may not be able …
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【Access / Parking】
Is there parking available?
There is a free parking lot that can accommodate 60 cars.
【Others】
Can you store luggage that I sent in advance by courier?
It will be stored at the front desk.
【Hotel facilities / Equipment】
Is there a curfew?
There is no curfew, but the large public bath can only be used until 11:30pm.
【Hotel facilities / Equipment】
Do you have wheelchairs available for rental?
Available.Please contact the front desk.
【Bathing / Baths】
Are bath towels and face towels provided?
For guests staying at the hotel, we have them provided in your room.
【Meals / Restaurants / Bars】
Please tell me what time breakfast is served.
Breakfast is served from 7:00 to 9:00.
【Hotel / Guest rooms】
Is there a cancellation fee?
Please check the terms and conditions on our Official website for cancellation fees.
【Pets】
Can I stay with pets?
Please refrain from bringing pets, other than assistance dogs, to the museum.
Inquiries
Please contact us if you have any questions.
072-981-5001
info@hotelseiryu.com