- Top
- Q&A
0894-83-0151
【Reception hours】9:00 to 19:00
Q&A
What are the check-in and check-out times?
Check-in is from 15:00 to 19:00 (last).
If you arrive after 19:00, please contact us in advance.
Check-out is from 7am to 10am.
If you are d…Continue readingWhen will the cancellation fee be charged?
It will occur from 3 days before the scheduled stay date.
For details, please refer to "Accommodation Agreement Article 19 (Rules for Cancel…Continue readingCan I make a reservation by phone?
Yes.Telephone reception is available from 9:00 to 19:00.
If you have any other questions, please feel free to contact us.Can I use a card for payment?
Credit cards such as JCB and Master can be used.
Please present your card at check-in.
Transportation electronic cards and electronic money …Continue readingCan I use a gift certificate for payment?
Only travel gift certificates and vouchers issued by this facility can be used.
Payment is by cash or credit card only.
Thank you for your u…Continue readingPlease tell me the equipment in the guest room.
We have towels, bath towels, TVs, air conditioners, rinse-in shampoos, body soaps, hand soaps, hair dryers, refrigerators (empty contents), …Continue readingIs there a washlet on the toilet?
Guest rooms in the new building are equipped with washlets.
There is no washlet in the guest rooms of the main building.
The shared toilets …Continue readingIs there a curfew?
For crime prevention, the entrance is locked from 22:00 to 6:00 the next morning.
For overtime, such as when you return after 22:00 or when …Continue readingIs there a parking lot?
Parking lot of "Takagawa Community Center" adjacent to our facility
Alternatively, please use the parking lot at Kuaterume Housenbou.Is there a large communal bath?
Guests can use the large public bath at the adjacent Kuaterume Housenbou.
Opening Hours:10:00 to 21:00((20:00 will be the final reception)
*…Continue readingDo you have a bath in your room?
Only the shower room without a bathtub.
*Some guest rooms (Japanese-style rooms in the main building) do not have bathtubs or shower rooms.
…Continue readingPlease tell me the equipment of the large communal bath.
In the bathroom : Rinse in shampoo and body soap
Dressing room : Hand soap, dryer, lotion, cotton, water cooler
*There are no provided towel…Continue readingDo you have a private bath?
Yes, we have 2 rooms available.((For a charge)
Advance reservation is required for use.
Available time:From 10:00 to 18:00((60 minutes once)Is the pool available?
Yes, of course you can.((For a charge)
Guests staying at the hotel can use it at a special price.
Business hours weekdays:From 12:00 to 20:0…Continue readingDo you have a coin laundry?
There is one washing machine (charged) exclusively for guests on the 1st floor of the new building.
There is also a coin laundry facility in…Continue readingPlease tell me the breakfast time.
It is served at the breakfast corner on the 1st floor of the main building from 7:00 to 9:00.((Advance reservation required)Can I eat at the hotel?
Breakfast is the only meal served at the hotel.
*Paid / advance reservation required.We cannot respond on the day.
For dinner and lunch, ple…Continue readingIs there a restaurant nearby?
A snack corner is available in the adjacent Kuaterume Housenbou.
Business hours 11:30 to 20:00 (last order at 19:30) Closed every Tuesday an…Continue readingIs there a convenience store nearby?
There is one store about 1km from the facility.
Yamazaki Daily Store Hours: 7am to 8pmCan I use it with my pet?
Unfortunately, it is not possible to stay with pets or use the facilities with pets.Please understand.
Reservation / Inquiry
If you have any questions, please contact us.