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Q&A

  • Hotel / Guest rooms

    What are the check-in and check-out times?

    Check-in is from 15:00 to 19:00 (last).
    If you arrive after 19:00, please contact us in advance.
    Check-out is from 7am to 10am.
    If you are dContinue reading
  • Hotel / Guest rooms

    When will the cancellation fee be charged?

    It will occur from 3 days before the scheduled stay date.
    For details, please refer to "Accommodation Agreement Article 19 (Rules for CancelContinue reading
  • Hotel / Guest rooms

    Can I make a reservation by phone?

    Yes.Telephone reception is available from 9:00 to 19:00.
    If you have any other questions, please feel free to contact us.
  • Hotel / Guest rooms

    Can I use a card for payment?

    Credit cards such as JCB and Master can be used.
    Please present your card at check-in.
    Transportation electronic cards and electronic money Continue reading
  • Hotel / Guest rooms

    Can I use a gift certificate for payment?

    Only travel gift certificates and vouchers issued by this facility can be used.
    Payment is by cash or credit card only.
    Thank you for your uContinue reading
  • Hotel / Guest rooms

    Please tell me the equipment in the guest room.

    We have towels, bath towels, TVs, air conditioners, rinse-in shampoos, body soaps, hand soaps, hair dryers, refrigerators (empty contents), Continue reading
  • Hotel / Guest rooms

    Is there a washlet on the toilet?

    Guest rooms in the new building are equipped with washlets.
    There is no washlet in the guest rooms of the main building.
    The shared toilets Continue reading
  • Hotel / Guest rooms

    Is there a curfew?

    For crime prevention, the entrance is locked from 22:00 to 6:00 the next morning.
    For overtime, such as when you return after 22:00 or when Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

0894-83-0151

【Reception hours】9:00 to 19:00