Check-in is from 15:00 to 19:00 (last). If you arrive after 19:00, please contact us in advance. Check-out is from 7am to 10am. If you are d…Continue reading
【Hotel / Guest rooms】
When will the cancellation fee be charged?
It will occur from 3 days before the scheduled stay date. For details, please refer to "Accommodation Agreement Article 19 (Rules for Cancel…Continue reading
【Hotel / Guest rooms】
Can I make a reservation by phone?
Yes.Telephone reception is available from 9:00 to 19:00. If you have any other questions, please feel free to contact us.
【Hotel / Guest rooms】
Can I use a card for payment?
Credit cards such as JCB and Master can be used. Please present your card at check-in. Transportation electronic cards and electronic money …Continue reading
【Hotel / Guest rooms】
Can I use a gift certificate for payment?
Only travel gift certificates and vouchers issued by this facility can be used. Payment is by cash or credit card only. Thank you for your u…Continue reading
【Hotel / Guest rooms】
Please tell me the equipment in the guest room.
We have towels, bath towels, TVs, air conditioners, rinse-in shampoos, body soaps, hand soaps, hair dryers, refrigerators (empty contents), …Continue reading
【Hotel / Guest rooms】
Is there a washlet on the toilet?
Guest rooms in the new building are equipped with washlets. There is no washlet in the guest rooms of the main building. The shared toilets …Continue reading
【Hotel / Guest rooms】
Is there a curfew?
For crime prevention, the entrance is locked from 22:00 to 6:00 the next morning. For overtime, such as when you return after 22:00 or when …Continue reading