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Q&A
- 【Hotel / Guest rooms】
Early check-in and late check-out
There is no early check-in or late check-out service.
Please be sure to arrive punctually.
Check-in 15:00
Check-out 10:00 - 【Hotel / Guest rooms】
Can I leave my luggage before check-in?
As there is no front desk at our facility, we are unable to store your luggage before check-in. - 【Hotel / Guest rooms】
Changing the number of guests
As our facility operates on a room charge system, changes are possible up to the room's capacity.There will also be no change in the amount.…Continue reading - 【Hotel / Guest rooms】
Can I make a reservation on the day?
Unfortunately, we are unable to accept same-day reservations due to cleaning schedules.
Reservation deadline is 23:59 the day before. - 【Hotel / Guest rooms】
Do you have a meal plan?
There are no plan that include meals.
Additionally, for hygiene reasons, we do not provide any condiments. - 【Hotel / Guest rooms】
I want to extend my stay
Please make a new reservation or contact the reservation site directly.Please understand that we cannot change the date.Also, if you have ma…Continue reading - 【Hotel / Guest rooms】
What if I want to change my dates and reduce the number of nights I stay?
Please check the cancellation policy for your reservation on the reservation page.
You can only change your reservation date to a smaller nu…Continue reading - 【Hotel / Guest rooms】
Regarding room number designation
Generally, you cannot specify a room.We can accommodate your request, but please understand that we cannot guarantee it. - 【Hotel / Guest rooms】
I want to check if my reservation has been made
If you made a reservation online, you should have received a confirmation email from the reservation site.
If it is not in your inbox, it ma…Continue reading - 【Hotel / Guest rooms】
Can minors stay alone?
Accommodation is possible if you submit a parental consent form in advance.
Guests under the age of 18 staying without a parent or guardian…Continue reading - 【Hotel / Guest rooms】
Can I issue an accommodation certificate?
It can be issued after check-out.
We will send it to you by email, so please send your email address and the name to be written on the certi…Continue reading - 【Hotel / Guest rooms】
I want to change the room type of my reservation
We cannot change the reservation details.
Please check the reservation site to see if your desired room type is available, then cancel your …Continue reading - 【Hotel / Guest rooms】
Is there a kitchen?
Yes, we provide dishes and cooking utensils.
Please use the side burner of the BBQ grill. - 【Hotel / Guest rooms】
Garbage disposal during your stay
There are garbage storage areas on the premises (next to buildings B and D), so please dispose of your garbage there. - 【Hotel / Guest rooms】
Is there cleaning during my stay?
There is no cleaning service during your stay.
For consecutive stays, amenities will be provided in the room according to the number of nigh…Continue reading - 【Hotel / Guest rooms】
I accidentally opened the window in the living room that is meant to be opened in case of a fire.
Please use the pole next to the entrance to close it.
For details, please refer to the facility usage manual on the dining table or scan the…Continue reading - 【Hotel / Guest rooms】
Rental of cleaning tools such as vacuum cleaners and dustpans
Unfortunately, we are unable to rent vacuum cleaners as this is an unmanned facility. - 【Hotel / Guest rooms】
What to do when the batteries in your remote control run out
There are spare batteries on the shelf next to the TV. - 【Hotel / Guest rooms】
Do you have pajamas?
Yes, we have loungewear for four people.
Reservations and Inquiries
Please contact us if you have any questions.