Q&A

Check-in is usually from 15:00 pm and check-out is at 10 am.

Depending on the reservation status on the day, we may not be able to accept check-in earlier than usual.
1,000 yen per hour for one person
…Continue reading

Check-out extension may not be accepted depending on the reservation status on the day.
1,000 yen per hour for one person
Use for 2 people i…Continue reading

There is a partner parking lot on the back side of the hotel, and guests staying at the hotel sell parking tickets for ¥ 900 / car for 19 ho…Continue reading

Internet connection service using high-speed wired LAN or wireless LAN is available free of charge in all guest rooms.We do not have a PC, s…Continue reading

Room clothes, bath towels, hand towels, shampoo, conditioner, body soap, bath sponge, toothbrush, razor are available.
Sewing kits and nail …Continue reading

All rooms have an empty refrigerator, so you can bring in alcohol and juice.

There is no public bath.All guest rooms are equipped with bath and toilet, so please use the in-room bathroom.

At the hotel, 100% of the accommodation fee will be charged at check-in.

Yes, we will keep your luggage not only before check-in but also after check-out.

We do not have a restaurant at this facility, so we cannot prepare meals.Please understand.

You can connect to au / docomo / SoftBank without any problems.

If you wish, please ask at the front desk.Please understand that the number is limited.
●humidifier●Iron●Ironing board●bottle opener●trouser…Continue reading

I am sorry.Wheelchairs are not rented.Please understand.

You can stay with a guide dog or service dog.If you want to use it, please let us know when you make a reservation.

Chargers are available for rent at the front desk.Please understand that due to the limited number of chargers, there may not be a charger t…Continue reading

Kuroneko Yamato's Takkyubin is available.The shipping fee list is at the front desk.Please confirm.

Please contact us in advance and we will keep your luggage until check-in except for valuables, food and dangerous goods.Please be sure to e…Continue reading

Various credit cards such as Visa and JCB can be used.

The front desk staff is on duty 24 hours a day, so you can always be there.

There are many restaurants within walking distance of the hotel.Please enjoy eating the famous eel.We have a map of the surrounding area at …Continue reading

If you follow the road in front of the hotel to the left, you will find 7-Eleven about a 1-minute walk away.Drinks are also sold at the vend…Continue reading

"The following facilities are located around the hotel.
■convenience store:1 minute walk
■Coin laundry:1 unit in this facility
■hospital:Ens…Continue reading

The firefly season is around the 4th week of June every year.There is "Hamamatsu Flower Park" 30 minutes by car, and it is open at night dur…Continue reading

The best time to see is from the middle of March to half a month.The row of cherry blossom trees at Hamamatsu Castle Park, which is a 15-min…Continue reading

We accept massage arrangements until 24:00.(Closed on Sundays 40 minutes / ¥ 4,200, rates vary depending on time)

I am sorry.Unfortunately, we do not accept pets in the same room.We cannot accept pets with you at this time.In addition, we will inform you…Continue reading

I am sorry.We do not rent strollers.Please understand.

There is no daycare center in this facility.

Children under 6 years old can use existing bed. (Free with no additional amenities)