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- Q&A
053-453-2500
Is there a transfer?
We do not have transportation services.
This facility is very close to JR Hamamatsu Station, so please proceed to the right when you exit t…Continue readingAbout taxi arrangements
The front desk can handle this matter.It usually takes about 10 minutes to arrive by taxi.What are the precautions when visiting the museum in winter?
There is almost no snow in the southern part of Hamamatsu CityHowever, there are many windy days, so please be careful of crosswinds in the …Continue readingPlease tell me the timetable of the route bus
Please refer to the Entetsu Bus
http://bus.entetsu.co.jp/index.htmHow to get to the hotel(Public transportation)
It is a 4-minute walk from the north exit of JR Hamamatsu Station.The underpass leading to the bus terminal is a shortcut.You can come to th…Continue readinghow to access(My car edition)
■When coming from Nagoya
【Tomei / 120 minutes from Nagoya】→"30 minutes from Tomei / Hamamatsu-nishi IC" → Our hotel
■When coming from Shizuo…Continue readingIs there a parking space for wheelchairs?
We have a parking space for one car at the back of the affiliated parking lot on the back side of the hotel.Is the toilet Japanese-Western style?
All the facilities are Western style shower toilets.Is there a vending machine for drinks and cigarettes?
Vending machines for juices and beer are on the 1st floor.There is no vending machine for cigarettes, so please purchase at a convenience st…Continue readingAbout laundry service
We accept laundry, dry cleaning and pressing.
Reception until 10:00:Keep at the front desk at 18:00 on the day
Closed on basic Sundays and p…Continue readingDo you have an ice machine?
We do not have an ice machine.Ice is distributed at the front desk, so please feel free to ask.As the number is limited, we may not be able …Continue readingAbout sending and receiving faxes
We accept fax transmission for a fee.Reception is free.Please let us know your room number and guest name when you receive it at the hotel.T…Continue readingAbout beds and other bedding
The width of the bed is 140 cm wide for a single room, 120 cm wide for a twin room, and 160 cm wide for a double room.The duvet is a duvet a…Continue readingDo you support barrier-free access?
Wheelchair-accessible facilities are available in the facility, but there are no rooms that are fully barrier-free guests, so assistance is …Continue readingDo you have non-smoking rooms?
All rooms on the 4th to 6th floors (36 rooms) are non-smoking floors.Please let us know if you would like a non-smoking room at the time of …Continue readingIs there a separate room for the bath and toilet?
There is no separate room for bath and toilet.All rooms have toilets and baths, but they are bathtub types.Please tell me about the storage of valuables
It will be stored at the front desk.
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Reservation / Inquiry
If you have any questions, please contact us.