1. Top
  2. Q&A

Q&A

Contact

FAQ

  • Hotel / Guest rooms

    How is the ladies floor different from other rooms?

    Men are not allowed to enter the entire floor, and dressers are installed in each room.
  • Hotel / Guest rooms

    Can I make a reservation for the same day?

    We will inform you if there is a vacancy.
  • Hotel / Guest rooms

    Can I make a phone reservation?

    Yes.We accept telephone reservation fees.
  • Hotel / Guest rooms

    Can I use e-commerce?

    You can use PayPay and LINEPAY electronic money.
  • Hotel / Guest rooms

    Do you have a day trip plan

    Yes, we have a day use plan for up to 15 hours stay from 8:00 to 23:00.
    Although it is an amount, it can be used for 3,000 yen (tax includedContinue reading
  • Hotel / Guest rooms

    Is there a wake-up service?

    Yes, we will make a wake-up call from the front desk at the designated time.
  • Hotel / Guest rooms

    Can I check in before 16:00?

    If you make a reservation with the early check-in plan, you can enter the room from 12:00.
    Please understand that entry for other plan
  • Hotel / Guest rooms

    If I stay for consecutive nights, can you clean the room?

    Cleaning time is from 10:00 to 15:00 every day (last reception 12:00).
    Please understand that if you start cleaning, you will not be allowedContinue reading
  • Hotel / Guest rooms

    Can I smoke e-cigarettes in non-smoking rooms?

    Unfortunately, we do not allow the use of electronic cigarettes in non-smoking rooms.
    Please reserve a smoking type room or use the smoking Continue reading
  • Hotel / Guest rooms

    Is it possible to invite friends and acquaintances into the room?

    Unfortunately, from the viewpoint of morals and crime prevention, please refrain from entering or entering guest rooms and guest room floorsContinue reading
  • Hotel / Guest rooms

    When will the cancellation fee be charged?

    It depends on the reservation plan
    Please check the cancellation policy for your booked plan
  • Hotel / Guest rooms

    Is it possible to delay the check-out time?

    Check-out is usually at 10 o'clock, but it is possible to pay 1100 yen per hour and up to 2200 yen (12:00) for 2 hours.
    If you wish to extenContinue reading
  • Hotel / Guest rooms

    Is it okay if the check-in time is late?

    Please contact the hotel once.We will wait until the time you visit us.
    If you do not contact us on the day and the specified arrival time hContinue reading
  • Hotel / Guest rooms

    Is there a curfew?

    We do not have curfew.The front desk is open 24 hours a day.
  • Hotel / Guest rooms

    What time is check-in / check-out?

    Check-in is at 16:00 and check-out is at 10:00 the next morning.
    However, it may vary depending on plan

Reservation / Inquiry

If you have any questions, please contact us.

092-717-6600