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FAQ
Is there a parking lot?
There is no hotel-affiliated parking lot, so please use a nearby coin parking lot.
・Kita Tenjin Parking((900 yen / 12 hours)((Adjacent to th…Continue readingHow is the ladies floor different from other rooms?
Men are not allowed to enter the entire floor, and dressers are installed in each room.Can I make a reservation for the same day?
We will inform you if there is a vacancy.Is there a supermarket nearby?
Yes.There is Aeon near Tenjin StationAbout lost items
I have forgotten it, but I have kept it for about 3 months.However, there is a hygiene problem with food, so we will dispose of it on that d…Continue readingDo you have a newspaper?
Yes, you can freely read 3 types of morning newspapers (Sports Nippon Newspaper, Nishinippon Shimbun, The Nikkei) at the front desk.
*Not av…Continue readingIs there an ATM near the hotel?
Fukuoka Bank the fish market hall about 5 minutes on foot, and outside Welfare Center about 1 minute on foot.
There is an ATM of the West Ja…Continue readingCan I go out with my room key?
From the viewpoint of crime prevention, please be sure to leave your room key at the front desk when you go out.We apologize for the inconve…Continue readingDo you have a day trip plan
Yes, we have a day use plan for up to 15 hours stay from 8:00 to 23:00.
Although it is an amount, it can be used for 3,000 yen (tax included…Continue readingIs there a wake-up service?
Yes, we will make a wake-up call from the front desk at the designated time.What is the content of breakfast?
We offer a buffet with mainly Japanese dishes such as white rice, miso soup, and side dishes for 800 yen including tax.
The breakfast venue …Continue readingCan I check in before 16:00?
If you make a reservation with the early check-in plan, you can enter the room from 12:00.
Please understand that entry for other planIs there a cleaning service?
Not at the hotel.There are several cases within a 10-minute walk, so we will inform you at the front desk.
Aeon Shoppers Fukuoka Tenjin Stor…Continue readingCan I call a massage?
Massage & relaxation (Tsurumaru massage) is available from 14:00 PM to 2:00 AM.
Please contact the front desk for arrangements.Can I ship my luggage from the hotel?
When sending luggage from the hotel, we Yamato Transport's delivery payment.
For customers who wish to pay in advance, we will guide you to …Continue readingIf I stay for consecutive nights, can you clean the room?
Cleaning time is from 10:00 to 15:00 every day (last reception 12:00).
Please understand that if you start cleaning, you will not be allowed…Continue readingIs it possible to make an outside line call from the guest room?
The telephone in the guest room is for extension only.Can I smoke e-cigarettes in non-smoking rooms?
Unfortunately, we do not allow the use of electronic cigarettes in non-smoking rooms.
Please reserve a smoking type room or use the smoking …Continue readingWhat time is breakfast?
It is from 6:00 AM to 9:00 AM.The breakfast venue is the Raw Flour Soba "Gen" on the 1st floor of the hotel.
Reservation / Inquiry
If you have any questions, please contact us.