1. Top
  2. Q&A

Q&A

Contact

FAQ

  • Others

    Can I pay in advance?

    Yes.Yes, available.
  • Others

    Is it possible to deposit valuables?

    We do not keep valuables.
  • Others

    Can you keep my luggage after check-out?

    Yes.We will keep it at the front desk.
  • Others

    About lost items

    I have forgotten it, but I have kept it for about 3 months.However, there is a hygiene problem with food, so we will dispose of it on that dContinue reading
  • Others

    Is there a cleaning service?

    Not at the hotel.There are several cases within a 10-minute walk, so we will inform you at the front desk.
    Aeon Shoppers Fukuoka Tenjin StorContinue reading
  • Others

    Can you arrange a taxi?

    The front desk can handle this matter.
  • Others

    Can I use a credit card?

    Available for use.((JCB / Visa / Master / NICOS / Union Pay)
    *Credit card payment plan that clearly indicate that they cannot be used.PleaseContinue reading
  • Others

    Can I send my luggage to the hotel in advance?

    On the check-in date, please specify the guest's name (katakana) and send it to the hotel by payment.
    It will be stored at the front desk.WeContinue reading
  • Others

    Can I leave my luggage before and after check-in?

    We will keep your luggage at the front desk both before check-in and after check-out.
    Please do not hesitate to contact us.

Reservation / Inquiry

If you have any questions, please contact us.

092-717-6600