Q&A

【Access / Parking】
Hotel parking(It's free)
Directly in front of Hotel Shiragiku there is a parking lot for guests with space for 80 cars.Please feel free to use it.
【Access / Parking】
Access to Hotel Shiragiku
If you take JR, it's a 6 minute walk or 3 minute drive from Beppu Station
By car: Approximately 8 minutes by car from Beppu IC on the Oita O…Continue reading
【Bathing / Baths】
Kikuyuden〔Large communal bath and open-air bath〕
The open-air bath and rock bath, with their stone towers creating an atmosphere, feature natural steam baths for half-body bathing, as well …Continue reading
【Hotel facilities / Equipment】
Where are the shops located within this facility?
Shop Toyozukushi is located on the first floor of the main building, right next to the customer elevator, and we look forward to welcoming y…Continue reading
【Bathing / Baths】
Kusunokiyudoro large open-air bath,Indoor bath
The name comes from the 200-year-old camphor tree whose branches grow thickly in the garden open-air bath.
The spring water is said to be hi…Continue reading
【Meals / Restaurants / Bars】
What if I have allergies? Can you provide food?
If you contact us in advance, we will do our best to accommodate your request.If you have any requests regarding foods you dislike, please f…Continue reading
【Access / Parking】
Is there a shuttle service?
There is currently no shuttle service available.Hotel Shiragiku is located a 6-7 minute walk from the west exit of Beppu Station on JR Nippo…Continue reading
【Pets】
Can I stay with pets?
Unfortunately, we do not allow pets to stay overnight.
We will introduce you to a pet hotel.
In accordance with the Assistance Dogs for the …Continue reading