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  2. Q&A

Q&A

Access

  • Q. How do I go to "Shousuke no Yado, Taki-no-yu"?


    A. When coming by car from Tokyo
    Tohoku Expressway Koriyama JCT

    Ban-etsu Expressway

    Aizuwakamatsu IC

    Via Route 49

    Higashiyama Onsen"Shousuke no Yado Taki-no-yu"

    When searching by car navigation system, please specify "Shousuke no Yado Taki-no-yu".

    When you come by train
    Take the Tohoku Shinkansen (bullet train) from Tokyo to Koriyama Station (required time 1 hour 20 minutes)

    Koriyama Station takes about 60 minutes from Koriyama Station to get off at JR Banetsu West Line Aizuwakamatsu Station Koriyama Station on JR Banetsu West Line Aizuwakamatsu Station.

    When you come by bus
    Aizu-Wakamatsu Station got on a bus to Higashiyama Onsen and it is about 15 minutes to arrive.
    Higashiyama Onsen Station is a 2-minute walk from Higashiyama Onsen Station.
    ※There is a high-speed bus from Tokyo.Between Shinjuku and and Aizuwakamatsu , On the move

    Also in other cases, our staff will explain to you so that you will not be worried about advance visits.
    24 hours by e-mail, if you call by phone from 8 o'clock in the morning to around 8 o'clock in the evening, professional staff will be available to help you visit our guests.

    Email, info@shousuke.com, Telephone, 0242-29-1000

    Q. Is there a parking lot?


    A. There is a free parking lot.We can park as much as 70 cars.
    As for car trouble prevention, we ask that you park by yourself.

    Q. Can I rent a car?


    A. It is possible.From our affiliated rental car company, you can get to the hotel directly.
    Since the price varies depending on time, grade etc., please contact us in advance by phone.

    ※Since it may not be possible to dispatch on the day, please contact us as soon as possible.

Reservation

  • Q. Bath / toilet Are there separate rooms?


    A. We have it.Mugen-tei, Muso-an, SUITES HANARE MATSUSHIMAKAKU type, all bus, toilet There are separate.

    Q. Can I wait for cancellation?


     A. It is possible.Because particular days are very popular, there are situations where it is difficult to make a reservation, but we will contact you in the order of cancellation wait if cancellation comes out if you can wait for cancellation.

    Q. When will my cancellation fee be charged?


    A., It will occur from two weeks ago (14 days ago).
    For details, please refer to "Terms of accommodation".

    Q. What is the privilege of Shosuke Preimium Member?


    A. We offer discounts on private baths, local sake services at dinner etc. for members.
    Service content varies according to the season.

    Q. I'd like to prepare something for my birthday or anniversary, but is there anything?


    A. You can arrange for a fee, including decoration cake, wine, champagne, message card, bouquet etc.
    For details, please contact the reservation staff.

    Q. What is Best Rate Guarantee?


    A. If you booked on the official website of the hotel, it is the guarantee that it is the best deals.(Including bonus content etc.)
    However, except for cases of special sale plan, various coupons, various points use etc for the period only.
    On the official website, in addition to the fee, various services, priority reservation etc. are received, it is very profitable, please make your reservation with confidence.

front desk

  • Q. What time is check-in / check-out?


    A., check in is 15 o'clock, check out time is basic time is 10 o'clock.
    plan time is set in the plan, that will take precedence.

    Q. Check-in will be delayed, but is it okay?


    A. Please be sure to contact 0242-29-1000 if check-in is after 18 o'clock.

    Q. How can I pay for it?


    A., Payment with cash, various credit cards is possible.
    In case of using coupon ticket, discount ticket etc, please contact in advance.
    Credit cards,

    ·JTB
    ·Visa
    ·C-REX
    ·DC
    ·UC
    ·American Express
    ·J - Debit
    ·Diners
    ·Master Card
    And so on.
    For credit card companies not listed, please contact us.

    Q. Can I pre-settle?


    A. It is possible.Please contact the front desk staff at check-in.

    Q. Can I keep my luggage on the day of my stay?


    A. I will deposit you.
    However, please manage your valuables etc yourself.
    We are not responsible for lost items such as valuables at our hotel, so please understand in advance.

    Q. I'd like to send my luggage in advance, which should I send?


    A., 〒965-0814
    108 Higashiyama Onsen, Aizuwakamatsu City, Fukushima Prefecture, "Shousuke no Yado, Taki-no-yu"

    , Please describe "name of reservation person" "staying day" and send it.
    Please describe your cell phone number etc such as luggage contact information.

    Q. Can I send parcels from the hotel to my house by courier?


    A. You can send it.

    Q. Is there a pickup service from Aizu-Wakamatsu Station?


    A. We are operating from Aizu-Wakamatsu Station to our hotel, from our hotel to Aizu-Wakamatsu Station, one flight a day.
    Advance reservation is necessary.For those who use it, please make a reservation up to the day before the stay.

    Aizu-Wakamatsu Station, Departs at 18:00, Shousuke no Yado Takinoyu, 18: 30 arrival
    Shousuke no Yado Takinoyu, Departs at 11:30, Aizu-Wakamatsu Station, 11: 50 arrived

    Q. Can I use the Internet at the hotel?


    A. In this facility, there are 2 free PC corner (Mac) in the 4th floor lounge.
    Wireless LAN is also available at the 4th floor lounge.

    Q. Do you have wheelchair rental?


    A. It is possible to rent with a limited quantity.Please contact us in advance.

    Q. Is there a vending machine?


    A. We have it.We also sell a variety of beverages, tobacco and alcoholic beverages at our shop.

    Q. Is there a smoking place?


     A. We have it.It is on the 3rd, 5th, 6th floor floor.
    Because there are many children at this facility, we are working on smoking.
    We appreciate your understanding and cooperation.

Rooms

  • Q. Do you have bicycle rental?


    A. We are not renting, but we have a baby cot on the 4th floor girls' toilet, 1st Floor Tennei Hot Springs Bath 'Tennei Hot Springs'.

    Q. Is there a humidifier rental?


    A. We are renting with limited quantity.

    Q. Does TV support terrestrial digital broadcasting?


    A. All rooms are compatible with terrestrial digital broadcasting.

    Q. Is there a non-smoking room?


    A. Please inform us of non-smoking rooms or smoking rooms at the time of booking.
    We will divide the room as much as possible so as to meet your wishes.
    However, we may not be able to comply with your request at the time of full occupancy.
    Please note.

    Q. Are there rooms available for Internet access?


    A., Muso-an guest room type, you can connect via wired LAN even in the room.
    Although limited in quantity, we also lend a LAN cable at the front desk.
    There is also a free PC corner (Mac) in the lobby lounge.

    Wireless LAN is permanently SUITES HANARE MATSUSHIMAKAKU suite type “SUITES HANARE MATSUSHIMAKAKU”.

    Q. Is there a bidet on the toilet?


    A., Yes.All the rooms are equipped with a washlette toilet.

Meal

  • Q. I have an allergy?


    A. We are available for customers with allergies.
    Please inform us at the time of reservation or by the day before the stay.

    Q. Please tell me about your meal venue.


    A., meal (dinner) venue, half buffet style of "Hana Mizuki head office", the private restaurant style Kaika-tei, of the sum dining style Kura ssic ( classic ), the dining hall style Ohara-tei Depends on the room type and plan you reserved, such as "Ohara-tei" and your favorite "room meal".

    Q. The rice was delicious, but can you mail-order?


    A. It is possible.You can also mail rice, miso, alcohol and so on.
    Please contact us for more information.

    Q. Can you arrange optional dishes etc.?


    A. We have a variety of optional dishes at our hotel.
    It is possible to reserve even on the day.Please feel free to use.

Bath

  • Q. When can I reserve a bathing time for a private bath?


    A. We accept "advance reservation" only for customers with "Private bathing"plan.
    For advance booking, please confirm with each plan details.
    ※For use outside the "private bathing"plan, it will be a reservation after check-in on that day.Please note.

    Q. Please tell me the time when you can take a bath.


    A. It's from noon to 1 AM.
    Bathing in the morning is from 5 am to 10 am.
    ※It will be cleaning and maintenance time from 1:00 am to 4:30 am and from 10:00 am to noon.
    Also there is a change of men and women from 4:30 am to around 5:00.

    Q. Please tell me about a day trip.


    A., The price is 1,200 yen per person (with 1 small towel, including bathing fee).
    Please contact us for more information.

Other

  • Q. I would like to have a banquet / party?


    A. Please do not hesitate to contact us for a party, a party, a party, a meeting, etc. on a day trip.
    The hotel arranges according to the style of your request and your budget.
    "Shichi-Go-San ceremony" "Wedding ceremony" "Engagement Ceremony" "Kiju Anniversary" "Birthday" "Buddhist Memorial Service" and so on.

    Q. What are the tourist attractions around you?


    A., The hotel "Shousuke no Yado Taki-no-yu" is situated in a luxurious place where you can enjoy nature while in a good location, 15 minutes by car to the center of Aizu Wakamatsu.

    Nearby sightseeing spot is "Aizu Samurai House", "Aizu the Matsudaira's Graveyard" etc. at about 3 minutes from the hotel, and if you go about 10 minutes, you will see "Mt Aizuiimori" famous for Trgedy of Byakkotai, and There is also a symbol of Aizu"Aizuwakamatsu Castle ( Tsurugajo )".

    Also Aizu Area the Aizu Area are the "Ouchijuku" that left Post-town of Edo Period of Post-town of Edo Period it is, and also the folk songs of Ohara Shosuke well as "Mt Aizubandai", "Lake Inawashiro", "Noguchi Hideyo's Birth Place" etc. It is a distance that you can walk quickly.

    For details, please visit the Aizu tourist page.

    Q. Can you communicate with mobile phones?


    A. You can use mobile phones of major mobile carriers such as au, docomo, SoftBank, WILLCOM throughout the facility.