Q&A

Q. How do I go to "Shousuke no Yado, Taki-no-yu"?


A. If you come by car from the direction of Tokyo
Tohoku Expressway Koriyama JCT
↓
Ban-etsu Expressway
↓
Aizuwakamatsu IC
↓
Via Route 49
↓
Higashiyama Onsen"Shousuke no Yado Taki-no-yu"

When searching by car navigation system, please specify "Shousuke no Yado Taki-no-yu".

If you come by train
Take Koriyama Station from Tokyo to Tohoku Shinkansen Station(Time required 1 hour 20 minutes)
↓
Koriyama Station, get off at JR Banetsu West Line Aizuwakamatsu Station, about 60 minutes.

If you are on the bus
Take the bus bound for Higashiyama Onsen from Aizu-Wakamatsu Station and you will arrive in about 15 minutes.
It is a 2-minute walk from Higashiyama Onsen Station.
※There is also a highway bus from Tokyo.Between Shinjuku and Aizuwakamatsu, On the move

In other cases, our staff will explain to you so that you do not have to worry about your visit in advance.
Our expert staff will be happy to assist you with your visit 24 hours a day by email and from 8am to 8pm by phone.

Email info@shousuke.com Phone 0242-29-1000

Q. Is there a parking lot?


A. There is a free parking lot.We can park as much as 70 cars.
Please park your car by yourself to prevent troubles.

Q. Can I rent a car?


A. It is possible.From our affiliated rental car company, you can get to the hotel directly.
Since the price varies depending on time, grade etc., please contact us in advance by phone.

※Since it may not be possible to dispatch on the day, please contact us as soon as possible.

Q. Do you have separate rooms for bath and toilet?


A. We have it.Mugen-tei, Muso-an and HANARE MATSUSHIMAKAKU types all have separate bathrooms and toilets.

Q. Can I wait for cancellation?


　A. It is possible.Because particular days are very popular, there are situations where it is difficult to make a reservation, but we will contact you in the order of cancellation wait if cancellation comes out if you can wait for cancellation.

Q. When will my cancellation fee be charged?


A., It will occur from two weeks ago (14 days ago).
For details, please refer to "Terms of accommodation".

Q. What is the privilege of Shosuke Preimium Member?


A. We offer discounts on private baths and local sake service at dinner for members.
Service content varies depending on the season.

Q. I'd like to prepare something for my birthday or anniversary, but is there anything?


A. We can arrange decoration cakes, wine, champagne, message cards, bouquets, etc. for a fee.
For details, please contact the reservation staff.

Q. What is Best Rate Guarantee?


A. If you booked on the official website of the hotel, it is the guarantee that it is the best deals.(Including benefits etc.)
However, plan for a limited period, various coupons, and various points.
On the official website, in addition to the fee, various services, priority reservation etc. are received, it is very profitable, please make your reservation with confidence.

Q. What time is check-in / check-out?


A., check in is 15 o'clock, check out time is basic time is 10 o'clock.
If time is set in the plan, that will take precedence.

Q. Check-in will be delayed, but is it okay?


A. If you check in after 18:00, please be sure to contact us at 0242-29-1000.

Q. How can I pay for it?


A. You can pay by cash or various credit cards.
If you want to use coupons, discount coupons, etc., please contact us in advance.
Credit card

·JTB
·Visa
·C-REX
·DC
·UC
·American Express
·J - Debit
·Diners
·Master Card
And so on.
For credit card companies not listed, please contact us.

Q. Can I pre-settle?


A. It is possible.Please contact the front desk staff at check-in.

Q. Can I keep my luggage on the day of my stay?


A. I will deposit you.
However, please manage your valuables etc yourself.
Please note that we are not responsible for any loss of valuables.

Q. I'd like to send my luggage in advance, which should I send?


A. 〒965-0814
108 Higashiyama Onsen, Aizuwakamatsu City, Fukushima Prefecture　"Shosuke-no-Yado Takinoyu"

, Please describe "name of reservation person" "staying day" and send it.
Please describe your cell phone number etc such as luggage contact information.

Q. Can I send parcels from the hotel to my house by courier?


A. You can send it.

Q.Is there a shuttle service available from Aizu-Wakamatsu Station?


A. There is one bus per day from Aizu-Wakamatsu Station to our hotel, and one from our hotel to Aizu-Wakamatsu Station.
Advance reservation is required.For those who use it, please make a reservation up to the day before the stay.

Aizu-Wakamatsu Station 18:00 departure Shosuke-no-yado Taki-no-yu 18:30 arrival
Departs Shousuke no Yado Taki-no-yu at 11:30. Arrives Aizu-Wakamatsu Station at 11:50.

Q. Can I use the Internet at the hotel?


Mac) in the lounge on the 4th floor.
Wireless LAN is also available in the lounge on the 4th floor.

Q. Do you have wheelchair rental?


A. It is possible to rent with a limited quantity.Please contact us in advance.

Q. Is there a vending machine?


A. We have it.The shop of this facility also sells various beverages, cigarettes, and alcoholic beverages.

Q. Is there a smoking place?


　A. We have it.It is on the 3rd, 5th, 6th floor.
Because there are many children at this facility, we are working on smoking.
We appreciate your understanding and cooperation.

Q. Do you have a baby cot rental?


A. We do not rent this facility, but we have a baby cot in the women's restroom on the 4th floor and the private public bath "Tennei Onsen

Q. Do you have a humidifier rental?


A. We are renting with limited quantity.

Q. Does TV support terrestrial digital broadcasting?


A. All rooms are compatible with terrestrial digital broadcasting.

Q. Is there a non-smoking room?


A. Please contact us at the time of booking for non-smoking or smoking rooms.
As much as possible, we will allocate rooms to meet your needs.
However, we may not be able to comply with your request at the time of full occupancy.
Please understand.

Q. Are there rooms available for Internet access?


A. In the Musoan Guest Room type, you can connect via wired LAN even in the room.
Although limited in quantity, we also lend a LAN cable at the front desk.
In addition, there is a free computer corner (Mac) in the lobby lounge.

The suite-type room "HANARE MATSUSHIMAKAKU" has permanent wireless LAN access.

Q. Is there a washlet on the toilet?


A., Yes.All rooms are equipped with washlet toilets.

Q. I have an allergy?


A. We are available for customers with allergies.
Please let us know at the time of booking or two days before your stay.

Q. Please tell us about the dining venue.


A. meal (dinner) venue, half buffet style Hana-mizuki head office", Kaika-tei of private restaurant style, Kura ssic ( classic ) of the sum dining style, the dining hall style Ohara-tei It depends on the plan you have reserved, such as "room meal" that you longed for.

Q. The rice was delicious, but can you mail-order?


A. It is possible.You can also mail rice, miso, alcohol and so on.
Please contact us for more information.

Q. Can you arrange optional dishes etc.?


A. We have a variety of optional dishes at our hotel.
It is possible to reserve even on the day.Please feel free to use it.

Q. When can I reserve a bathing time for a private bath?


A. We accept "advance reservation" only for customers with "Private bathing"plan.
For advance reservations, please check the details of plan
※For use outside the "private bathing"plan, it will be a reservation after check-in on that day.Please understand in advance.

Q. Please tell me the time when you can take a bath.


A. It's from noon to 1 AM.
Bathing in the morning is from 5 am to 10 am.
※Cleaning and maintenance hours are from 1:00 am to 4:30 am and from 10:00 am to noon.
In addition, men and women will be replaced from 4:30 to 5:00 am.

Q. Please tell me about a day trip.


A. The fee is 1,200 yen per person (1 small towel included, bathing fee included).
Please contact us for details.

Q. I would like to have a banquet / party?


A. Please feel free to contact us for accommodation, day parties, various banquets, meetings, etc.
The hotel arranges according to the style of your request and your budget.
"Shichi-Go-San ceremony" "Wedding ceremony" "Engagement Ceremony" "Kiju Anniversary" "Birthday" "Buddhist Memorial Service" and so on.

Q. What are the tourist attractions around you?


A. Our hotel "Shousuke no Yado Taki-no-yu" is located in a luxurious place where you can enjoy nature in a good location, 15 minutes by car from the center of Aizu Wakamatsu

Aizu Old Samurai Residences" and "Aizu the Matsudaira's Graveyard" about 3 minutes from the hotel. About 10 minutes later, you will Mt Aizuiimori", which is famous for Trgedy of Byakkotai There is also the symbol of Aizu Aizuwakamatsu Castle ( Tsurugajo )

Also Aizu Area are the "Ouchijuku" that left Post-town of Edo Period as it is, and also the folk songs of Ohara Shosuke well as "Mt Aizubandai", "Lake Inawashiro", "Noguchi Hideyo's Birth Place" etc. It is a distance that you can walk quickly.

For details, please visit the Aizu tourist page.

Q. Can you communicate with mobile phones?


A. You can use mobile phones of major mobile phone companies such as au, docomo, SoftBank, and WILLCOM almost the entire area of this facility.